Popular Articles

  1. Templates Or Messages Not Holding Font Styling

    If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions  such as font size, bold/italic or font color may not hold within your templates or email messages. These same messages may view as revised   on syst...
  2. How do I turn PoliteMail Measurement on?

    To turn PoliteMail measurement (formerly called "tracking") on, create a new message.  Click the PoliteMail flag logo. Select the measurement mode you would like to use. ...
  3. What are the image sizes used in PoliteMail Templates?

    Image and Banner Dimensions A PDF reference of images sizes may be found here . PoliteMail templates are designed using a simple grid system. The max page width is set to 640pixels, which enables the page to be printed on a standard printer, an...
  4.  What is the difference between PoliteMail for the Desktop, Online, and 365?

    Click here to skip directly to chart that lists all features for each version. Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measur...
  5. API / SocialMediaClick

    Entity Description: SocialMediaClick generates a tracked link that can be used in Social Media to track results (e.g. Twitter, Facebook, Google+, etc…). Properties Name Description Type Additional Information ID Int32 ...
  6. Adding Video to a Message

    Adding Video to a Message PoliteMail provides a couple of ways to integrate video into your messages easily! Option One: Link to Video from an Image The most common way to add a video is to first insert an image of your choice from the Poli...
  7.  Saving a Message as a Draft

    Save As / Drafts Your browser does not support HTML5 video. A ‘Save As’ button has been added to allow saving the message as a draft.  Anyone can view a saved message, similar to a shared mailbox. For PoliteMail for the Desktop, the ‘Save...
  8. How Do I Disable The PoliteMail Add-in?

    If you temporarily do not need the PoliteMail add-in, and do not want to go through the uninstall/reinstall process, you may disable the add-in so that Outlook doesn't load it. To Disable PoliteMail in Outlook 2010+ Go to the Outlook File me...
  9. Adding Calendar Invites to a Tracked / Measured Message

    This applies to PoliteMail v. 4.5 - 4.8. For v.4.9+, you can use the Appointment Tracking feature. To insert an Outlook calendar Meeting invite as a Smart Attachment: Open your Outlook Calendar > New Meeting . Add all details: d...
  10. Do all users get access to the VIP lounge, or is this just for Admins only?

    All users get access to the VIP lounge.