Popular Articles

  1. Does PoliteMail Work With Microsoft 365 Hosted Exchange?

    Enhance your email communications with PoliteMail, now available through Microsoft 365 and PoliteMail Online. Learn about configuring PoliteMail Server with Exchange Service Accounts, custom Office 365 solutions, and secure cloud architecture for seamless enterprise integration.
  2. Do all users get access to the VIP lounge, or is this just for Admins only?

    All users get access to the VIP lounge.
  3. How do I turn Opt-Out on or off?

    Learn how to turn on opting in or out for a message you plan to send via PoliteMail.
  4. Which Versions of Outlook Does PoliteMail Support?

    PoliteMail supports Outlook 2013+ as well as Outlook 365 (the "new" Outlook or Outlook.com).
  5. PoliteMail has disappeared!

    If Outlook unexpectedly quits, it may restart and automatically disable add-ins. For example, you leave Outlook running overnight and Windows does an auto-update and restarts your system. When the PoliteMail add-in is disabled, you will not seen any...
  6. PoliteMail Free Trial vs. PoliteMail Pilot Program

    PoliteMail offers a free trial for Outlook email tracking, allowing 100 tracked messages with limited server integration. For full internal communications testing with Exchange groups, a dedicated Pilot Program is available.
  7. Is PoliteMail Online built on SharePoint Online? They look similar.

    PoliteMail online is not built on Sharepoint online, but the interfaces are indeed similar.  Since they are different, however, additional 365 capabilities like building flows to automate email sends are not currently available. We have integration...
  8. What are the permissions needed for Microsoft Graph?

    Permissions for Microsoft Graph The permissions needed vary depending on whether or not you enable SSO and how you want List Expansion to be handled (Client-Side, Server-Side, or both).  Each possible configuration is outlined below.  You c...
  9.  What is the difference between PoliteMail for the Desktop, Online, and 365?

    Compare PoliteMail for Desktop, Online, and 365 to find the right internal communications solution. See key features, Outlook compatibility, and supported functionality in a comprehensive side-by-side chart.
  10.  Saving a Message as a Draft

    Learn how to use the "Save As" feature in PoliteMail to save messages as Drafts or Templates. Understand permissions, retention policies, and differences between desktop and online versions when managing saved messages.