Popular Articles

  1. How Do I Disable The PoliteMail Add-in?

    If you temporarily do not need the PoliteMail add-in, and do not want to go through the uninstall/reinstall process, you may disable the add-in so that Outlook doesn't load it. To Disable PoliteMail in Outlook 2010+ Go to the Outlook File me...
  2. Does PoliteMail Work With Microsoft 365 Hosted Exchange?

    Yes!  The latest version of PoliteMail is available via Microsoft 365 (Outlook.com) as well as through PoliteMail Online. PoliteMail Server will require an Exchange Service Account, with adequate permission levels to request members of the distribu...
  3. Do all users get access to the VIP lounge, or is this just for Admins only?

    All users get access to the VIP lounge.
  4. How do I turn Opt-Out on or off?

    Version 5.0: Changing this can be found under POLITEMAIL > Account > Subscription. Version 4.9+:   You can use the opt-out feature either for an individual email using the drop-down on the PoliteMail button, or you can have it set so eve...
  5. Which Versions of Outlook Does PoliteMail Support?

    PoliteMail supports Outlook 2013 - 2019 as well as Outlook 365.
  6. PoliteMail has disappeared!

    If Outlook unexpectedly quits, it may restart and automatically disable add-ins. For example, you leave Outlook running overnight and Windows does an auto-update and restarts your system. When the PoliteMail add-in is disabled, you will not seen any...
  7. PoliteMail Free Trial vs. PoliteMail Pilot Program

    PoliteMail offers a free trial download which allows you to send 100 tracked email messages with Aggregate Measurement Mode through the Outlook Outbox. This enables you to experience the product inside of Outlook, and get a feel for how simple it is...
  8. Is PoliteMail Online built on SharePoint Online? They look similar.

    PoliteMail online is not built on Sharepoint online, but the interfaces are indeed similar.  Since they are different, however, additional 365 capabilities like building flows to automate email sends are not currently available. We have integration...
  9. What are the permissions needed for Microsoft Graph?

    Permissions for Microsoft Graph The permissions needed vary depending on whether or not you enable SSO and how you want List Expansion to be handled (Client-Side, Server-Side, or both).  Each possible configuration is outlined below.  You can...
  10.  What is the difference between PoliteMail for the Desktop, Online, and 365?

    Click here to skip directly to chart that lists all features for each version. Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measured emails ...