Composing your Message

Learn how to personalize PoliteMail messages with custom fields like First Name or Company. Discover formatting tips, data requirements, and Outlook limitations for subject line personalization.

Upgrade your email PDFs with PoliteMail Online. Export messages as attachments effortlessly using the Builder or Beefree. Learn how to access this feature.

Learn how to use Auto-Hyphenation in PoliteMail 5.1+ to improve text alignment in emails. Discover interface-specific settings, limitations across Outlook versions, and best practices for consistent formatting.

Learn why hyphenation in PoliteMail Online may differ from Outlook. Understand language rule variations, and how to adjust or insert manual hyphens.

PoliteMail’s Open Visibility feature enables recipients to see real-time engagement metrics—like page views, read time, opens, and clicks—directly within the email. Available in all editions and versions, this feature can be added via the Feedback menu and customized by icon, color, and placem

Learn how to prevent images in PoliteMail emails from being sent as attachments by using the Add Image feature. Fix Outlook settings to reduce email size and ensure proper image display across all email clients.

Starting with version 5.15 of PoliteMail, messages you compose will auto-save as a Draft at a time interval set by your System Administrator.

Learn how to use regular attachments in PoliteMail Online v5.45. Enable the feature, attach files easily, and explore conversion options to Smart Attachments.

Learn how to exclude specific links from PoliteMail tracking by adding ?notrack=true or ¬rack=true for Teams links. Works with Smart Attachments too.

Enable PoliteMail's Analytics Integration to track email-driven web traffic using tools like Google Analytics, Webtrends, or Adobe Analytics. Easily measure campaign performance and link clicks directly from Outlook.

Get email approval before sending with PoliteMail's workflow feature. Learn how to request reviews, manage approvals, and track audit trails for compliance.

Send standard file attachments with PoliteMail using Outlook, or use Smart Attachments to improve deliverability and track engagement. Learn how to optimize email attachments for better performance.

Learn how Outlook and O365 automatically create simpler, friendlier links with file icons and names for OneDrive and SharePoint files. Discover how this feature works with PoliteMail measurement and how to manually create similar links in PoliteMail Online.

Learn what the keystrokes are to enter a non-breaking space in either Windows or MacOS.

Create bookmarks in PoliteMail Online (v5.25+) using anchor tags to link within long messages. Improve navigation and user experience with easy step-by-step instructions.

Learn how to use and manage the Social Advocacy feature within PoliteMail. This guide covers setup, customization, and best practices to help boost internal engagement.

Check message size in PoliteMail Online v5.3+ via Send Options, or for Desktop/M365 use Preflight Test and Metrics Report downloads to view file properties.

Learn how to create bookmarks and anchor links in PoliteMail and Beefree to help readers jump to specific sections of your emails.

Fix Outlook template freezing when adding bullets. Enable 'Use Normal style' in Editor Options to resolve COM Addin conflicts and restore functionality.