Articles
Using Personalization / Custom Fields in the Subject Line
Outlook doesn't allow inserting Custom Fields directly into the subject line. As a workaround, insert the Custom Field into the email body first, then copy and paste it into the subject line. PoliteMail will still personalize it correctly.
How do I send from a different email address?
How to send from a different email address in any PoliteMail platform.
Subject Suggester
Subject Suggester enhances PoliteMail’s Ai/B Subject Line testing by offering real-time, AI-powered subject line suggestions directly within the subject field.
Ai/B Testing
Use PoliteMail's Ai/B feature to improve your email subject lines. Get AI-recommended alternatives or compare two subject lines to predict which will drive more opens.
How does the From address display when I send a message?
Learn how your Entra ID and PoliteMail display names are used in email communications: Entra ID applies with Receive Connectors, internal messages, and no Mail Gateway; PoliteMail names are used otherwise. Easily update your PoliteMail display name via Mailing Lists > People in your settings.
Does PoliteMail support emojis in the subject line?
Learn how to easily add emojis to your email subject lines in both PoliteMail for desktop and PoliteMail Online using built-in emoji keyboards on Windows and Mac. Add a friendly, expressive touch to your messages in just a few clicks.
To: Field Options in PoliteMail Online
Easily select recipients in PoliteMail Online using Address Book, Mailing Lists, Outlook Contacts, or PoliteMail Contacts. Mix and match sources to target the right audience for your email campaigns.
Changing the Display Name for the From address
Learn how to customize your email display name in PoliteMail Online to show a branded sender identity instead of generic addresses.
Using CC and BCC in PoliteMail
Learn how PoliteMail's automatic list expansion sends personalized messages to each recipient while keeping distribution lists hidden from view.