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Last Updated: 09/26/2024
in Managing Content
PoliteMail’s Smart Attachment feature is a great way to keep your email message size down by hosting attachments on PoliteMail’s server, versus using Outlook’s Add Attachment feature. These attachments can also be measured and reported on. Examp...
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Your browser does not support HTML5 video. PoliteMail offers three measurement (formerly known as tracking) modes: Aggregate (which measures the message), Individual and Anonymous (both of which measure the recipient). Aggregate Measurement A...
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Installing the Desktop Client for All Users Download the PoliteMail Desktop client. They will find it at https:// /downloadpolitemail.html. Open a command prompt with Admin rights by right-clicking on the Command Prompt application and selecti...
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Send Progress Notifications is a configurable service within PoliteMail that notifies a user on the progress of tracked sends. The setting will be applied to very large sends and can be configured to notify the user every 15, 30, 60, or 120 minute...
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Note: This article assumes a familiarity with the various components of PoliteMail. For detailed information on Content items, Settings, Mailing Lists, and Reporting, please refer to the User Guide for either PoliteMail Online or PoliteMail for t...
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Password Resets This feature is for Admins only, and does not apply to SSO instances of PoliteMail. SSO users will need to contact their Administrator. Go to Outlook > PoliteMail > Settings > Users. Click on the user you are looking to u...
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If you are not sure if your authentication is Single Sign-On or Password Authentication, click PoliteMail > Server Connection . Then click OK in the Server Connection box. If your screen looks like this, then you are Password Authentication: ...
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Users of PoliteMail Online or PoliteMail for Microsoft 365 will update automatically. For PoliteMail for the Desktop (Outlook Add-In), your Administrator needs to request an upgrade through contact the PoliteMail Support Team. Once your Admin r...
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PoliteMail Online will work on a Mac, as well as PoliteMail for Microsoft 365 and the new Outlook, since these are both online. PoliteMail for the Desktop requires the Windows desktop version of Office. Microsoft does not support any add-ins fo...
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Permissions for Microsoft Graph
The permissions needed vary depending on whether or not you enable SSO and how you want List Expansion to be handled (Client-Side, Server-Side, or both). Each possible configuration is outlined below. You can...