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Hyphenation Differences between PoliteMail Online and Outlook If you composed an auto-hyphenated message in PoliteMail Online, on rare occasions you may notice the hyphenation is different when the message is viewed in Outlook for the Windows Des...
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The Messaging Application Programming Interface (MAPI) is an API for Microsoft Windows which allows programs to become email-aware. Outlook for the Windows desktop fully supports MAPI, and PoliteMail will function perfectly well in those environm...
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Last Updated: 09/24/2024
in Commlytics
The Commlytics Dashboard contains a lot of useful insights! Here's a breakdown:
Export the report as a .csv or .pdf file.
The settings icon allows you to clear the cache, reset all excluded topics so they're visible again, or re...
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The PoliteMail Sandbox, new to version 5.15 and higher of PoliteMail, is an easy way to experiment with the powerful features of PoliteMail without requirement IT involvement and configuration. With the PoliteMail Sandbox, you can: Connect to P...
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Accessing via Email and Password Contact your PoliteMail sales professional about access; they will perform some quick initial setup for you. Navigate to https://sandbox.pmail2.com Sign in using the username/email and password your salesp...
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Last Updated: 04/30/2024
in Measuring Results
The auto refresh toggle at the top of a data grid lets the data shown automatically update for you. By default, the toggle is set on and the data will refresh every 10 seconds. Auto refresh must be turned off for filtering and sorting ...
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Yes! Starting with version 5.15 , messages you compose will auto-save as a Draft every five minutes. This time interval is a setting that can be adjusted by your System Administrator. Note that this is with PoliteMail Online only as Outlook fo...
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While Ai/B Subject Line testing is powerful, Subject Suggester brings the power of Ai/B testing and embeds it directly into the Subject line! On the right side of the Subject line, the Subject Suggester icon appears. Compose your message as y...
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Last Updated: 06/11/2024
in Upgrading Although Microsoft does plan to phase out the classic Outlook for the Windows desktop, there are no plans for a full shutdown until at least 2029. Users will receive advance notice of at least 12 months to opt out of the "new" Outlook, and an addit...
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Last Updated: 09/12/2024
in Managing Content
Parts of a Template, called Template Sections, can now be saved in the new PoliteMail Builder. This allows a user to create only a part of a Template that can be used and/or shared as they see fit, instead of having to create an entire Template...