Popular Articles

  1. What are the capabilities of the PoliteMail Sandbox?

    The PoliteMail Sandbox will give you access to ALL PoliteMail features in both PoliteMail Online as well as PoliteMail for the Outlook desktop. While you have access to all PoliteMail features, there are some differences between it and the full i...
  2. How do I perform the Simple Implementation of PoliteMail?

    PoliteMail Simple Implementation General information on installing and accessing PoliteMail can be found here . M365 Add-In Permissions For our simple implementation, a Technical Admin user (typically an M365 Admin) will create the PoliteMail...
  3. What is Commlytics?

    Download Commlytics here! Wouldn’t it be nice to have a tool with the power of PoliteMail but for your Teams messaging?  That’s what Commlytics for Teams is all about! Commlytics lets you analyze your Teams Channels or Chats to see who you...
  4. How long does the PoliteMail COM add-in take to load?

    The average delay load is 1 to 3 seconds for the PoliteMail COM add-in.  In addition, PoliteMail is placed in the 'Always Enable' list to prevent it from getting disabled by an automatic process in Outlook.
  5. Does PoliteMail work with third-party template providers such as Beefree? New

    Beefree is a popular online repository of email templates that are designed to be easy to create, alter to your taste, and then export to a variety of email applications, including Outlook for the Web and Gmail. PoliteMail Online now gives y...
  6. What do the buttons in the toolbar do in version 5.25 of PoliteMail Online?

    The new toolbar layout in version 5.25 is designed to be more intuitive in its layout, as well as be more responsive.  Please note the new toolbar layout is visible only if you have the new PoliteMail Builder enabled. Top Row The top row...
  7. User Authentication with SAML and Entra ID

    SAML SSO with Entra ID SAML SSO with  Entra  ID  needs to be created from the Enterprise Applications interface. This is different from OpenID Connect, in which applications are created from App Registrations because they  require  AP...
  8. How does Copilot work with PoliteMail?

    Copilot and PoliteMail FAQ Is Copilot available for all versions of Outlook? According to Microsoft , Copilot is available for the new Outlook for Windows, Outlook 365, and the classic Outlook for the Windows desktop.  Copilot for the new O...
  9. What does each button do in the floating toolbar?

    When modifying a Template in PoliteMail Online, clicking on a cell in the Template opens a floating toolbar that contains a number of buttons: Opens a small window with three tabs to set the color for the background, text, and border of th...
  10. What kind of policy does PoliteMail have around AI?

    PoliteMail AI Model Governance This policy outlines the governance framework for the use of the AI models utilized within our commercial applications, including but not limited to, the Mistral Large Language Model (LLM), the Llama LLM, and the ...