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Last Updated: 09/13/2024
in Commlytics Wouldn’t it be nice to have a tool with the power of PoliteMail but for your Teams messaging? That’s what Commlytics for Teams is all about! Commlytics lets you analyze your Teams Channels or Chats to see who your active Influencers are, how your ...
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With support for SAML 2.0 and OpenID, SSO protocols with better features and security, PoliteMail Online is not compatible with WS-Fed.
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Last Updated: 07/30/2024
in Sending PoliteMail Templates
If you create a new message from a Template that has feedback in it (such as a survey or poll), the metrics for the feedback will show in the original Metrics report, not the Metrics report for the new message you created from the Template. ...
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System Administrator Settings
The table below lists the many settings available to the System Administrator (Sysadmin) role.
Beware: Make sure you know what you're doing! Changing these settings can cause PoliteMail to cease to...
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Last Updated: 08/08/2024
in Troubleshooting Templates
HTML Email Template Inconsistencies All PoliteMail Builder templates are tested to minimize the impact of rendering inconsistencies across email clients. Rendering inconsistencies may still occur but should be limited to minor spacing or font dif...
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Last Updated: 07/25/2024
in Sending PoliteMail The best way to suppress all replies to a message is to send from a nonexistent email address, such as do-not-reply@yourcompany.com. You will need to add this email address to the From Management window (if you're using an older version of Polit...
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Last Updated: 09/13/2024
in Commlytics
If your organization has made Commlytics available to you, just click on the ‘Apps’ button on the left side of the Teams window.
Apps already approved by your organization will display first; click on the ‘Add’ button next to Commlytics ...
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Last Updated: 09/13/2024
in Commlytics
If you've installed Commlytics but don't see it, click on the “meatball” button (…) on the left side of the Teams screen. A small window will appear that displays all the additional apps you have installed, and you should see Commlytics in there....
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Last Updated: 09/13/2024
in Commlytics To view Commlytics for a Teams Chat or Channel, first open the Chat or Channel that you want to view the Commlytics for. At the top of the screen, you should see a few tabs, such as 'Chat', 'Shared', and perhaps some others. Next to these, there i...
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Last Updated: 09/19/2024
in Troubleshooting Metrics Microsoft's Edge browser contains a feature in which links contained in a message viewed in Outlook will open while at the same time displaying the message in the side panel. This can be convenient in that it allows the user to view both the linke...