Popular Articles

  1. Word Count is showing too high

    If the Word Count of your measured message is showing unnecessarily high, it's often because there is extra content in the html of the message that is being counted.  This is especially true if you are adding or editing pre-header  text or are copy...
  2. PoliteMail Message Size Warning

    You may receive a warning if your messages are over 500KB in size.  This is because larger messages can take a longer time to send and, in some cases, cause PoliteMail to bog down completely (especially if sending to many thousands of recipients). ...
  3. Authentication with SAML2 and Azure AD

  4. Quick Start Guide for PoliteMail Version 5

  5. My PoliteMail Toolbar has disappeared from Outlook; how do I get it back?

    To get the PoliteMail Toolbars back you will want to follow these steps: PoliteMail Is Missing
  6. How do I create a Safe Links exception for PoliteMail?

    Creating Safe Links Exceptions Safe Links is a feature in Microsoft Defender for Microsoft 365 which scans links in email messages, Teams, and other 365 applications during mail flow.  This security feature is in addition to any other anti-spam or ...
  7. Authentication with Okta and SAML2

  8. How does auto-hyphenation work in PoliteMail?

    Auto-Hyphenation Auto-hyphenated text (top) versus non-hyphenated at bottom. PoliteMail version 5.1 and later gives the option to toggle auto-hyphenation in your message.  Hyphenation can make the length of each line of text more consis...
  9. How do I cancel a tracked meeting invitation?

  10. How do I view the results of a poll or survey?