Popular Articles | Page 40

Enabling Send HTML Only

Last Updated: 08/02/2022 in Troubleshooting Configuration

Complicated nested mime parts can cause Exchange to be unable to apply transport rules. A new config option, ‘SendHtmlOnly’, has been added to enable html only sending that places attachments at the same mime nesting level as the html part. When e...
I cannot insert custom fields into my messages.

Last Updated: 08/18/2022 in Troubleshooting Messages

Make sure you have Anonymous or Individual Tracking on. This will put unique tracking information into each email for each person you are sending to.
Does the new upgrade will affect Outlook performance?

Last Updated: 08/24/2022 in Upgrading

Yes! PoliteMail for Desktop is much faster and more efficient.
API / OptIn

Last Updated: 11/14/2022 in Reference Material API Information

Entity Description: PoliteMail OptIn enables a user to add subscribers and capture email addresses and contact data via an Opt-in form. These forms are accessible via a link to the account area on the PoliteMail Server, or you may put the form co...
What is my host name to log into PoliteMail?

Last Updated: 10/08/2024 in Getting Started Frequently Asked Questions

Your hostname is the same as your server connection, which is usually yourcompany.pmail.com. Some companies may use specially branded hostnames , but that is the default. ...
Send via Graph

Last Updated: 11/01/2024 in Sending PoliteMail

Sending Via Graph PoliteMail supports the option to send a Measured Message via the Graph Send Service. Sending via Graph eliminates the need to go through security appliances, such as ProofPoint or MimeCast, as it is trusted automatically. T...
XML Error with Exchange Distribution List over 10,000

Last Updated: 09/29/2023 in Troubleshooting Distribution / Mailing Lists

Trying to send to an Active-Directory based distribtion list of more than 10,000 which will not send? This type of list has to be expanded by the PoliteMail using Exchange EWS, when using the PoliteMail Server tool to expand the list, to see an une...
AngularJS v.1.7.9 Security Warning

Last Updated: 08/23/2022 in Troubleshooting Security and Privacy

AngularJS has been upgraded to 1.8.0. If a user runs a security scan on a version lower than 4.9.7, they may get this security alert. Please upgrade to version 1.8.0 to solve this issue. PoliteMail versions 4.9.7+ have been upgraded with this ve...
My Outlook keeps crashing and is saying it is due to a PoliteMail issue, how do I fix this?

Last Updated: 02/01/2023 in Troubleshooting Outlook

Try repairing your Outlook data file ...
About the Commlytics Dashboard

Last Updated: 09/24/2024 in Commlytics

The Commlytics Dashboard contains a lot of useful insights! Here's a breakdown: Export the report as a .csv or .pdf file. The settings icon allows you to clear the cache, reset all excluded topics so they're visible again, or re...