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Entity Description: SurveyAllowedAnswer allows the email recipient/survey respondent to view the results of the survey upon submitting the vote or selection. Properties Name Description Type Additional Information ID Int3...
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Entity Description: Paragraph can be used to save text (e.g. a single word, a sentence, a paragraph) in an email message and can be reused in future email messages. Paragraph can save text, hyper-links, and images for future use. Paragraph is a r...
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Last Updated: 11/20/2023
in User Administration PoliteMail supports multiple tenants, which allows an Administrator to manage multiple instances of PoliteMail at once, but they are distinctly separate, with users unable to access or share content between tenants. This gives large companies addit...
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Last Updated: 01/12/2023
in Measuring Results Below are descriptions of all the read rates, although they appear in different places on the metrics report. Note that any email viewed in the Outlook preview pane is also considered an open. Ignored = Any opened email for less than 3 secon...
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Entity Description: To be CAN-SPAM compliant with any commercial email message, OptOut can add an automated opt-out compliance footer to the PoliteMail email message or template. The OptOut footer is optional when sending email via a local email ...
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Last Updated: 12/30/2024
in Getting Started Authentication
PoliteMail User Authentication with SAML2 and Okta
Open Okta and click the Applications tab, then the Get Started tab, and the 'Create New App' button. The 'Create a New Application Integration' window will appear.
Select 'Web' from th...
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Entity Description: SocialMediaLink is a tracked link that can be used in Social Media to track results (e.g. Twitter, Facebook, Google+, etc…). Properties Name Description Type Additional Information ID Int32 Activ...
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Last Updated: 08/24/2022
in Upgrading Yes, you can choose to use PoliteMail entirely online.
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Last Updated: 12/11/2023
in Sending PoliteMail Templates Sometimes you might load a Template and try to send out a message that contains content items that is missing in PoliteMail (for example, if it was in PoliteMail but have been deleted). When this happens and you send the message, you will see a p...
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Entity Description: SurveyQuestion is a preformatted entity that can be inserted into an email message to solicit a response to a question from a recipient (e.g. Yes or No, Like or Dislike, Select 1-2 or 3, etc…). Results will be found on the bot...