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Last Updated: 11/01/2023
in Sending PoliteMail
This same process also works for Smart Attachments. If you would like to enable PoliteMail tracking on a message, but would like certain links to NOT be tracked, simply add ?notrack=true to the end of the URL. After you’ve inserted...
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Installing WebView2 with PoliteMail Webview2 is supported with PoliteMail version 4.958+ Install WebView2 Runtime Edit Registry on desired client Computer\HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Salestream\Config Right Cl...
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The table below lists all permissions and whether they are Delegated (D) or Application (A) type. The Minimum Required column is needed to support OAUTH (SSO) login to PoliteMail. Small lists (less than 1000 members) can be expanded via MAPI...
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Entity Description: Custom Field allows a user to further customize the custom fields in the PoliteMail Personalization feature (e.g. salutation, birthdate, department, etc…). Custom Field may also be used for Personalization merge fields ...
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Last Updated: 08/24/2022
in Upgrading
PoliteMail version 5.0 is a free upgrade. You do not need to sign any new agreements and an Admin can request an upgrade at any time.
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Last Updated: 01/23/2023
in Sending PoliteMail Campaigns
No. To delete a scheduled send, go to PoliteMail > Campaigns > Scheduled Sends. Click on the message you want to delete. Click the X button next to "Actions" to delete the Scheduled Send. You can also disable a send if you need...
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Last Updated: 08/08/2023
in Upgrading
PoliteMail processes brief bursts of small, high-volume transactions. The server sizing is primarily based on distribution size, and volume of recipient email being processed and measured. A high-performance SQL Server environment is r...
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Last Updated: 08/02/2022
in Troubleshooting Outlook
For PoliteMail 4.6 users:
When viewing any email message, Outlook will usually perform multi-thread content loading (many images loading at once), but sometimes Outlook will perform single-thread content loading (one image loading at a time). How ...
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Last Updated: 01/27/2023
in Measuring Results
In addition to metrics for a Message or Campaign, version 5 of PoliteMail also can provide metrics for several other components, shown below: Report Description Mailing List Shows the Reach, Readership, and Engagement broken d...
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Last Updated: 08/23/2022
in Troubleshooting Messages
You will receive this message when creating a Campaign from an Account Report. The Archive Service creates and Campaign and links the messages. The process may take some time depending on what you have set for your Archiving time . Most organ...