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Last Updated: 08/22/2022
in Managing Lists For Syncronym users, you can create a mailing list based off of the custom fields your Administrator has designated. Go to PoliteMail > Lists > Mailing Lists Select the list you want to filter. Then go to New > Filtered List . A window app...
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Last Updated: 08/15/2022
in Sending PoliteMail Templates Template Sharing You can share templates and content with the Groups you belong to. To read about how sharing works with Groups and among PoliteMail users, click here . When saving a new template, you can choose to share it by clicking on the S...
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This is most noticeable when you try to use the Social Advocacy feature to link to a YouTube video. When your users try to use Social Advocacy to share the link, they will be able to see the specific video on Facebook and Twitter, but not LinkedIn. ...
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Last Updated: 02/27/2024
in Managing Content Links set up through the Insert Hyperlink feature (either by right-clicking or from the Ribbon) from the Compose Message window in Outlook are saved links (1) , whereas links created or added via the PoliteMail Builder or the content data grid...
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Last Updated: 10/07/2022
in Upgrading Flight School Flight School is a great new way to receive training on the basics of PoliteMail so that you can make the most of what PoliteMail offers. It's online, available at any time, and works on any device! Enrollment When you upgrade or ...
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Last Updated: 01/30/2023
in Sending PoliteMail Version 5.0 does support dynamic distribution lists if configured correctly. We can review your specific set-up during your implementation call.
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Last Updated: 02/17/2023
in Upgrading Bring Your Own Cloud (BYOC) In PoliteMail 5.0, you can deploy a “bring your own cloud” infrastructure using Microsoft Azure (AWS application servers with a SQL instance will also work). Compared to traditional on-premises deployment, BYOC offers a ...
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Last Updated: 08/08/2023
in Upgrading PoliteMail processes brief bursts of small, high-volume transactions. The server sizing is primarily based on distribution size, and volume of recipient email being processed and measured. A high-performance SQL Server environment is required fo...
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Last Updated: 08/23/2022
in Troubleshooting Messages You will receive this message when creating a Campaign from an Account Report. The Archive Service creates and Campaign and links the messages. The process may take some time depending on what you have set for your Archiving time . Most organizati...
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Authentication and SMTP Services HTTP Authentication Authentication, or the process of identifying who the client is (usually for determining the level of access to grant), is supported in the HTTP protocol with several possible authentication sch...