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Manage which email addresses can send PoliteMail-measured messages by adding approved addresses. Learn how administrators set permissions and users request access for compliant, secure email communication.
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Last Updated: 08/17/2022
in Troubleshooting Messages Your send may be taking a long time based on several factors. Larger distribution lists will take longer to send to. There also may be others in your organization sending at the same time. You must wait for their send to go completely through befo...
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Entity Description: An email that is created and sent utilizing PoliteMail, will be tracked for the time the email was opened and read, the name of the recipient, if the email is active, and was it shared with someone else. Properties Na...
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Last Updated: 03/14/2025
in Managing Content
Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message. Note that this can only be done with online files; to ...
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PoliteMail doesn’t offer a table tool, but Outlook does. Insert tables in Outlook and add trackable PoliteMail elements, or use table images for static, non-interactive content.
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PoliteMail 5.1 introduces 'Froms' in Account Settings—an intuitive way to manage From address permissions, view approved users, and control verification modes for secure email sending.
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Last Updated: 08/18/2022
in Troubleshooting Messages There is a known Outlook bug where certain combinations of font size and font family will trigger a rendering error that’s creates a 1px horizontal line of the email background color to appear. This bug appears most often at the bottom of the table ...
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Last Updated: 07/08/2025
in Sending PoliteMailLearn how to exclude specific links from PoliteMail tracking by adding ?notrack=true or ¬rack=true for Teams links. Works with Smart Attachments too.
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Last Updated: 08/22/2022
in Managing Lists Contacts To view your list of all undeliverables, select POLITEMAIL> Lists > Undeliverable. PoliteMail manages undeliverable email for you automatically. It removes any undeliverable messages from your Inbox, places them into the Undeliverables folde...
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Last Updated: 07/08/2025
in Sending PoliteMailWith the right configuration, version 5.0 and higher of PoliteMail will support Dynamic Distribution Lists!