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Last Updated: 02/01/2023
in Measuring Results Version 5.0 offers an additional feature using AI to compare the potential effectiveness of two different subject lines. Known as Ai/B testing, more information can be found in this article . Any experiment with one or more test groups and a ...
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Last Updated: 08/22/2022
in Managing Lists PoliteMail gives you the option to export Mailing Lists to an Excel spreadsheet. From the POLITEMAIL tab , choose Mailing Lists. Select the list you want to export by clicking on it. You can hold down the CTRL key to select multiple lists. ...
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Last Updated: 08/17/2022
in Troubleshooting Messages Your send may be taking a long time based on several factors. Larger distribution lists will take longer to send to. There also may be others in your organization sending at the same time. You must wait for their send to go completely through befo...
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Last Updated: 12/12/2022
in Managing Content Adding a Button to a Measured Message In the PoliteMail Builder, you can access a variety of buttons content by navigating to Menu > Content > Buttons . To add a button to your message, place the cursor where the button should go. Then drag the...
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Entity Description: An email that is created and sent utilizing PoliteMail, will be tracked for the time the email was opened and read, the name of the recipient, if the email is active, and was it shared with someone else. Properties Na...
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Last Updated: 05/18/2023
in Managing Content Special Characters to Avoid Some special characters should not be used because they are reserved for use in HTML and thus can cause errors. This is the case when creating Links, Images, and Smart Attachments, as the link to them will break. Avoid...
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Last Updated: 08/22/2022
in Measuring Results PoliteMail will convert recipient IP address information into geographic data, so you may view a map of your open and click interactions. This map view enables drill-down to a state-level view (city-level view in Version 4.9x ). To see the...
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PoliteMail allows you to enforce which email addresses users can send PoliteMail-measured messages from. Once an address has been added to the allowed list, every user that has permission to send from that address may send measured messages. For ...
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Last Updated: 08/24/2022
in Sending PoliteMail Yes, you can work between the different interfaces. You just have to make sure you save works in progress, like a template or email message, before opening them in a different interface.
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Last Updated: 08/22/2022
in Managing Lists Contacts To view your list of all undeliverables, select POLITEMAIL> Lists > Undeliverable. PoliteMail manages undeliverable email for you automatically. It removes any undeliverable messages from your Inbox, places them into the Undeliverables folde...