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Last Updated: 08/08/2024
in Sending PoliteMail
Sent Items Your browser does not support HTML5 video. A ‘Download’ button can be found at the top of the Metrics Report, which allows you to view the item that was sent (if you don't see it, click the ... button). This is similar to a pre...
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Last Updated: 08/22/2022
in Managing Lists Contacts You can choose to manually opt-out Contacts. Once you have changed their status to Opt-Out, they will be opted-out of all mailing lists within PoliteMail. This is useful if you have a Contact that is a member of several mailing lists that you don’t ...
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Message Tagging Message Tagging is primarily used to sort and organize message results. You can then get metrics for messages sorted by Message Tagging. You can search and filter by a tag, and you can be automatically reminded to tag messages bef...
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Last Updated: 08/17/2022
in Troubleshooting Images Are recipients sending you screen shots of poorly laid-out emails, when you know you sent them correctly? Verify You're Not Using a Previously Sent Template First, make sure you are not using a previously sent template including a forwarded emai...
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You can send regular file attachments with PoliteMail—just use Outlook’s standard Attach File command. You can save file attachments within templates as well. For example, if you have standard follow-up material you send as email attachments ...
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Last Updated: 02/09/2024
in Managing Lists Filters are a search parameters that are used to generate a list of contacts. By using Filters, you can quickly create and manage groups of contacts. For example, you could create a list of contacts that are grouped by manager. Alternatively, you ...
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Last Updated: 06/18/2024
in Measuring Results Sending to Multiple Time Zones If a message was sent as a Scheduled Send message to multiple time zones, PoliteMail automatically sends the email at the appropriate hours for each time zone. Metrics Multiple metrics reports are then generat...
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When sent messages or people are manually deleted, the data for the message (from/to/message info) or person is marked as deleted right away , so will no longer show up in displays or searches. With the archive services running (which can b...
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Last Updated: 08/18/2022
in Troubleshooting Images First, make sure you are using PoliteMail’s Add Image feature. This will place your images into your email as an HTML reference, instead of embedding them. If, despite using the PoliteMail > Add Image command, the images are still showing up a...
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Last Updated: 08/18/2022
in Troubleshooting Images You must have Outlook version 2016+ installed to embed images in appointments or meetings. If you have PoliteMail version 4.9 and above, you can use PoliteMail's Add Image feature to add images to your Outlook Calendar invites. ...