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*Please note the prereq script needs a minimum of 1 GB of RAM to run.* You should have received a download link for the prereq script from your Implementation Specialist. If not, email serversupport@politemail.com for the link. Copy and ...
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You can send regular file attachments with PoliteMail—just use Outlook’s standard Attach File command. You can save file attachments within templates as well. For example, if you have standard follow-up material you send as e...
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Last Updated: 08/18/2022
in Troubleshooting Images First, make sure you are using PoliteMail’s Add Image feature. This will place your images into your email as an HTML reference, instead of embedding them. If, despite using the PoliteMail > Add Image command, the images are stil...
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Last Updated: 08/18/2022
in Troubleshooting Images You must have Outlook version 2016+ installed to embed images in appointments or meetings. If you have PoliteMail version 4.9 and above, you can use PoliteMail's Add Image feature to add images to your Outlook Calendar invites. ...
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Last Updated: 05/18/2023
in Managing Content Special Characters to Avoid Some special characters should not be used because they are reserved for use in HTML and thus can cause errors. This is the case when creating Links, Images, and Smart Attachments, as the link to them will break. ...
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Last Updated: 08/16/2022
in Sending PoliteMail Templates Deleting a Template Check if Shared As a best practice, we recommend checking if the template has been shared before deleting. Here’s how: Navigate to the POLITEAIL tab from Outlook. Select the Content drop-down menu, and choose Te...
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What is Open Visibility? Open Visibility is another feature added to PoliteMail’s suite of Feedback options. Open Visibility allows your recipients to see interaction data in near real-time, including page views, read time, mobile opens and...
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Entity Description: An email that is created and sent utilizing PoliteMail, will be tracked for the time the email was opened and read, the name of the recipient, if the email is active, and was it shared with someone else. Properties Na...
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Last Updated: 02/09/2024
in Managing Lists Filters are a search parameters that are used to generate a list of contacts. By using Filters, you can quickly create and manage groups of contacts. For example, you could create a list of contacts that are grouped by manager. Alternatively, you ...
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Last Updated: 12/12/2022
in Managing Content Adding a Button to a Measured Message In the PoliteMail Builder, you can access a variety of buttons content by navigating to Menu > Content > Buttons . To add a button to your message, place the cursor where the button should go. Then dr...