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Last Updated: 06/19/2025
in Managing ListsPoliteMail lets you export your mailing lists to Excel or as a .csv file for easy research!
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Last Updated: 08/18/2022
in Troubleshooting Images When you send an Outlook email with more than 250KB of images to a iPhone, the iPhone email app will treat all images over that as file attachments, displaying them at the bottom of the email message when downloaded. When you paste images into an O...
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Last Updated: 05/18/2023
in Managing Content Special Characters to Avoid Some special characters should not be used because they are reserved for use in HTML and thus can cause errors. This is the case when creating Links, Images, and Smart Attachments, as the link to them will break. Avoid...
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Last Updated: 07/07/2025
in Getting Started
Multiple Account Switching For people with multiple PoliteMail servers, the server name is in a drop-down menu starting in version 5.1 for users to select from, rather than having to type the server name in every time.
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Last Updated: 02/09/2024
in Managing Lists Filters are a search parameters that are used to generate a list of contacts. By using Filters, you can quickly create and manage groups of contacts. For example, you could create a list of contacts that are grouped by manager. Alternatively, you ...
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Last Updated: 07/08/2025
in Sending PoliteMailLearn how to save a message in Outlook as a PDF.
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Last Updated: 03/31/2023
in Measuring Results Updating the Account Metrics If you are a PoliteMail Admin, you have access to the Account Report under Metrics, which displays metrics for your entire PoliteMail account. However, when you run it, you may notice there is no 'Update' link like...
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Learn about HTTP authentication methods such as anonymous and basic authentication, and discover how SMTP services are used for secure and efficient email delivery in environments like PoliteMail and IIS.
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Last Updated: 07/20/2023
in User Administration Did you forget your PoliteMail password? Then this article is NOT for you! First, you will need to contact your PoliteMail Administrator for a password reset . If an Admin has reset your password, follow these steps to update it on your lo...
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Last Updated: 07/07/2025
in Sending PoliteMailYou can work between the different interfaces of PoliteMail as long as you save works in progress, unless you are using the Beefree Editor.