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Last Updated: 08/22/2022
in Managing Lists Contacts PoliteMail gives you the option to assign a Category to your contacts. You can either assign a Category when you import a mailing list, or edit it from the Contacts tab. Categories are accessed by going to PoliteMail > Settings > Categories...
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Last Updated: 02/26/2025
in Upgrading
PoliteMail Online (PMO) All you need to do is enter your PoliteMail server name in your browser! Your server name is what you enter when logging into PoliteMail, such as https://pmqareact2.pmail5.com/. From there a window will appear for you...
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Last Updated: 08/22/2022
in Managing Lists Contacts When you create a contact in PoliteMail, you can access and edit their record. Navigate to POLITEMAIL> Lists > Contacts. If you are using PoliteMail online, go to the Navigation Pane > Lists > Contacts. Click on the contact that you want ...
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You may want to consider setting up a Connector to identify emails sent from your server. This method is much more effective than using a GPO Push. Contact your Account Representative for a copy of the documentation on how to do this. Not using ...
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Last Updated: 06/14/2024
in Sending PoliteMail Templates
Do not use previously sent templates If you have a template you have already sent, it may be tempting to open your Sent folder and modify the sent template or use a copy you have received. Once an email has been processed through Outlook, it r...
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Get Recipient Count You can check your audience size by verifying the total number of recipients included. Like the Preflight Test Send, this is a great tool to check before sending a measured email. To check the recipient count of an email m...
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Last Updated: 09/05/2024
in Managing Content PoliteMail supports adding animated GIFs to Outlook emails, however, animated GIFs are not supported in Outlook 2007-2016. Here is a handy reference chart that shows which Email Clients support animated GIFs. Email Client Animated GIFs Supporte...
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Finding Your PoliteMail Version PoliteMail for Outlook Desktop PoliteMail for M365 PoliteMail Online
POLITEMAIL > Account > Server Info
☰ > Settings > Request Support. Version will be included in the email body.
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Last Updated: 10/16/2024
in Measuring Results
Updating Metrics Reports Manually To view the metrics report for a message, navigate to POLITEMAIL > Results > Messages . Double-click on a message to load it into the metrics report. You should see two hyperlinks at the top of the report...
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Last Updated: 08/18/2022
in Measuring Results Like a weather map for your email message, PoliteMail will provide a colored overlay which shows read time and click metrics visually. This data can be used to see how your readers are viewing your content, and where you should be putting key mess...