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Last Updated: 07/10/2023
in Sending PoliteMail Templates This procedure applies to PoliteMail versions 4.7 to 4.9. Information on using the PoliteMail Builder in versions 4.94 to 5.0 may be found here . To access the Template Builder and all of the features that come with it, open a new email in...
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Last Updated: 04/03/2023
in Sending PoliteMail Templates Rather than use the PoliteMail Builder for Templates, you can import your own HTML files by clicking on the Import HTML File button in the HTML Templates section under the POLITEMAIL tab when you open a New Message: After browsing for a...
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Last Updated: 08/11/2022
in Managing Content PoliteMail supports adding animated GIFs to Outlook emails, however, animated GIFs are not supported in Outlook 2007-2016. Here is a handy reference chart that shows which Email Clients support animated GIFs. Email Client Animated GIFs Supporte...
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Last Updated: 11/02/2022
in Troubleshooting Configuration Sender IDs Sender ID is used to detect spoofing . A spoofed email message is modified to appear as if it originates from a sender other than the actual sender of the message. Sender ID detects spoofed email messages by using the Sender Policy Fram...
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A user can specify a different inbox for bounces to be returned to. Using this method, you can keep one sending account free from any undeliverables, and use a separate sending account to monitor bounces. Open a New Message in PoliteMail. Under ...
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Last Updated: 08/22/2022
in Managing Lists Contacts Go to PoliteMail > Lists > Mailing Lists. Double-click on the mailing list you want to export the contacts from. Now go to Actions > Export All. By default, PoliteMail will export everything that is displayed on t...
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Last Updated: 06/14/2024
in Sending PoliteMail Templates
Do not use previously sent templates If you have a template you have already sent, it may be tempting to open your Sent folder and modify the sent template or use a copy you have received. Once an email has been processed through Outlook, it r...
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Last Updated: 08/18/2022
in Troubleshooting Messages This is a behavior that occurs based on how the From Address is selected at time of send. When an Outlook cached Address is selected, it can sometimes fail to persist when sending email through the PoliteMail Server. For this reason, it is best to...
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COM Add-In vs Outlook Add-In Your browser does not support HTML5 video. COM Add-In Outlook Add-In Specific to Windows computers Work on any web-based Outlook platform Supplemental program that runs at startup of Outlook Consists...
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PoliteMail automatically monitors the Outlook standard inbox folder for undeliverable messages and replies. If you use more than one Inbox for sending PoliteMail, you can use the Monitor Other Inboxes setting and PoliteMail will be able to measure...