Popular Articles

  1. Amazon SES for External Sending with PoliteMail

    What is External Sending? Although PoliteMail is distinctly configured for Internal Communications, sometimes recipients of these emails do not have an email address at your current domain. In order to reach these recipients using PoliteMail withou...
  2. Using the BCC Field in PoliteMail

    When sending tracked messages using PoliteMail, it is not necessary to use the Bcc field for your recipients. Each recipient will get his/her own copy of the message addressed only to him/herself, even if they are on multiple distribution lists. No...
  3. PoliteMail and Group Policy Objects (GPO)

    Group Policy Objects (GPOs) often apply a policy to Outlook throughout an organization to prevent web pages from being displayed within the Outlook client, to prevent bogus or unsecure links.  A GPO can also disable the Home Page tab on an Outlook...
  4. API / ContactClick

    Entity Description: An email that is created and sent utilizing PoliteMail, will be tracked for the time the email was opened and read, the name of the recipient, the number of URL link clicks a recipient makes in an email, the web Address, etc. ...
  5. How to Use Direct Replies To

    A user can specify a different inbox for bounces to be returned to. Using this method, you can keep one sending account free from any undeliverables, and use a separate sending account to monitor bounces. Open a New Message in PoliteMail. Unde...
  6. Creating Groups

    The concepts of Regions and Business Groups provide an additional level of control and organization for your content. Region and Business Group organization limits the scope of the sharing, such that only users within the same Region and/or Busi...
  7. How To Add The PoliteMail Server To Your Trusted Zones

    You may want to consider setting up a Connector to identify emails sent from your server. This method is much more effective than using a GPO Push. Contact your Account Representative for a copy of the documentation on how to do this. Not using ...
  8. Assigning a Category to a Contact

    PoliteMail gives you the option to assign a Category to your contacts. You can either assign a Category when you import a mailing list, or edit it from the Contacts tab. Categories are accessed by going to PoliteMail > Settings > Categories...
  9.  Can I compare more than two messages?

    Your browser does not support HTML5 video. With version 5.05 and higher, senders can now compare multiple Metrics Reports together in a side-by-side comparison.   Using Multi-Compare When viewing Messages or Campaigns in the data grid, whe...
  10. Checking Your Audience Size

    Get Recipient Count You can check your audience size by verifying the total number of recipients included.  Like the Preflight Test Send, this is a great tool to check before sending a measured email.  To check the recipient count of an email m...