New Articles

  1. How to Create Custom Fields

    Set up and import Custom Fields in PoliteMail to personalize emails. Learn how to map fields from Excel, customize content, and enhance segmentation.
  2. How To Control Who Can Send to a Distribution Group

    Manage large distribution lists in Exchange with PoliteMail Syncronym. Control send permissions, sync lists securely, and prevent reply‑all issues.
  3. Installing WebView2

    Learn how to edit the Registry to install WebView 2.
  4. When configuring Microsoft Graph and SSO, do we need to enable public client flows?

    PoliteMail uses authorization code flow, so Implicit grants or flows can be turned OFF and PoliteMail will function normally.
  5. Where can I find the needed permissions for various list handling methods?

    Review PoliteMail Microsoft Graph permissions for Entra ID and Exchange integration, covering delegated, application, and EWS-based access levels.
  6. Switching between Multiple PoliteMail Accounts

    For people with multiple PoliteMail servers, the server name is in a drop-down menu starting in version 5.1 for users to select from, rather than having to type the server name in every time.
  7. PoliteMail Administrator Guides

    Access Administrator Guides for various versions of PoliteMail to help you in getting up and running.
  8. PoliteMail User Roles

    Learn PoliteMail user roles—SysAdmin, Admin, Manager, and User—with access levels for content, lists, reports, and sharing across teams and groups.
  9. Creating the Admin User

    Learn how to create an Administrator user if you have an on-premises installation of PoliteMail.
  10. Changing User Roles

    Learn how a PoliteMail Admin can update user roles for their organization.