New Articles

  1. When configuring Microsoft Graph and SSO, do we need to enable public client flows?

    PoliteMail uses authorization code flow, so Implicit grants or flows can be turned OFF and PoliteMail will function normally.
  2. Where can I find the needed permissions for various list handling methods?

    Review PoliteMail Microsoft Graph permissions for Entra ID and Exchange integration, covering delegated, application, and EWS-based access levels.
  3. Switching between Multiple PoliteMail Accounts

    For people with multiple PoliteMail servers, the server name is in a drop-down menu starting in version 5.1 for users to select from, rather than having to type the server name in every time.
  4. PoliteMail Administrator Guides

    Access Administrator Guides for various versions of PoliteMail to help you in getting up and running.
  5. PoliteMail User Roles

    Learn PoliteMail user roles—SysAdmin, Admin, Manager, and User—with access levels for content, lists, reports, and sharing across teams and groups.
  6. Creating the Admin User

    Learn how to create an Administrator user if you have an on-premises installation of PoliteMail.
  7. Changing User Roles

    Learn how a PoliteMail Admin can update user roles for their organization.
  8. How do I send an email from a different or shared email address?

    Manage shared mailboxes and verified senders in PoliteMail. Set From permissions, handle requests, and configure verification for secure sending.
  9. Creating Groups

    Organize PoliteMail content by Region or Business Group to control sharing access, manage subgroups, and streamline collaboration across teams.
  10. Sharing PoliteMail Templates and Content with Groups or Unassigned

    Learn how to control email template sharing and ownership in PoliteMail. Manage user permissions, group access, and content visibility settings.