New Articles

81. Editing a Person's Record

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
    Learn how to access, edit, and manage contact records in PoliteMail. Update information, manage list memberships, and customize contact details easily.

82. Deleting and Removing Contacts

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
    Learn how to remove or delete contacts in Politemail. Understand the difference between removing from a single list versus deleting from all lists with step-by-step instructions.

83. Exporting Contacts

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
    By default, PoliteMail will export everything that is displayed on the list. If you only want to export certain contacts, you will need to narrow this list down either by applying search filters.

84. Assigning a Category to a Contact

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
    Assign and manage contact categories in PoliteMail to streamline your email lists and improve organization.

85. Manually Opting-Out Contacts from Mailing Lists

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
    Manually opt out PoliteMail contacts from all lists at once by changing their status to Opt-Out on the Contacts screen, avoiding repeated removals during imports.

86. How does someone opt back in after they've opted out?

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists Opt-In and Opt-Out
    PoliteMail opt-in mailing lists let users resubscribe to all internal emails or specific subscription lists via shared links in email, Teams, or Slack.

87. How do I get a link to give to people to subscribe to Mailing Lists?

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists Opt-In and Opt-Out
    Learn how to generate and share your PoliteMail subscription URL across Teams, Slack, and email to let recipients manage their mailing list preferences easily.

88. How do I create a filtered list?

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists Filtered Lists
    Learn to create filtered contact lists in PoliteMail using custom fields for smarter, targeted email communications.

89. What is a "regex"?

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists Filtered Lists
    Regex is an abbreviated term for "regular expressions", and is a standardized set of text that can help you find what you're looking for quickly.

90. How do I Import my own HTML file to make a Template?

    Created On: 10/20/2025 in Using the PoliteMail Builder Templates
    Import custom HTML templates into PoliteMail or Outlook, edit in the email body, and save for future use—no Builder required.

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