New Articles

  1. Editing a Person's Record

    Learn how to access, edit, and manage contact records in PoliteMail. Update information, manage list memberships, and customize contact details easily.
  2. Deleting and Removing Contacts

    Learn how to remove or delete contacts in Politemail. Understand the difference between removing from a single list versus deleting from all lists with step-by-step instructions.
  3. Exporting Contacts

    By default, PoliteMail will export everything that is displayed on the list. If you only want to export certain contacts, you will need to narrow this list down either by applying search filters.
  4. Assigning a Category to a Contact

    Assign and manage contact categories in PoliteMail to streamline your email lists and improve organization.
  5. Manually Opting-Out Contacts from Mailing Lists

    Manually opt out PoliteMail contacts from all lists at once by changing their status to Opt-Out on the Contacts screen, avoiding repeated removals during imports.
  6. Using Opt-In in PoliteMail 4.8

    Learn how to set up custom opt-in pages in PoliteMail 4.8 and earlier to let recipients choose which emails to receive from you.
  7. Using Opt-Out in PoliteMail 4.9

    Learn how to customize and apply your opt-out page in PoliteMail to remove contacts from mailing lists. Step-by-step setup guide.
  8. How do Opt-In, Opt-Out, and Subscriptions work?

    Learn how to set up subscription lists, customize opt-in/opt-out windows, and manage recipient preferences in PoliteMail to comply with email marketing laws.
  9. How does someone opt back in after they've opted out?

    PoliteMail opt-in mailing lists let users resubscribe to all internal emails or specific subscription lists via shared links in email, Teams, or Slack.
  10. How do I get a link to give to people to subscribe to Mailing Lists?

    Learn how to generate and share your PoliteMail subscription URL across Teams, Slack, and email to let recipients manage their mailing list preferences easily.