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This summary explains the data deletion and recovery process, including timelines for message and person record removal, backup retention periods, and the procedures and limitations involved in restoring deleted data.
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Discover the new PoliteMail Builder—featuring an easier layout, drag-and-drop content, AI-powered subject suggestions, and Folders for organizing templates, layouts, and assets.
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Created On: 10/16/2023
in Troubleshooting Outlook
"To use PoliteMail you must restart Outlook" Dialog Loop Starting in October 2023, Outlook was updated to Outlook 2310 by Microsoft and changed the default setting in a Registry key that is used by PoliteMail. When you start up Outlook with th...
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User.Read : GET /me GET /users/{id | userPrincipalName} GroupMember.Read.All : GET /groups/{id}/members GET /groups/{id}/transitiveMembers MailboxSettings.Read : GET /me/mailboxSettings ...
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Created On: 09/27/2023
in Managing Content Indexing of Smart Attachments Generally, Smart Attachments (or any attachment for that matter) were not indexed (scanned by search engines) if a bit of embedded text (robots.txt) was included (more information can be found here ). In September o...
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Created On: 09/27/2023
in Managing Content Yes! Publicly viewable Smart Attachments are handy when sending a file to someone outside of your organization, such as a vendor, affiliate, or to mobile devices. However, you can also mark a Smart Attachment as Secure if you need to, although th...
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Created On: 09/01/2023
in Managing Content
Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message. Note that this can only be done with online files; to ...
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Hyphenation Differences between PoliteMail Online and Outlook If you composed an auto-hyphenated message in PoliteMail Online, on rare occasions you may notice the hyphenation is different when the message is viewed in Outlook for the Windows Des...
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Created On: 08/28/2023
in Sending PoliteMail Learn how to use Auto-Hyphenation in PoliteMail 5.1+ to improve text alignment in emails. Discover interface-specific settings, limitations across Outlook versions, and best practices for consistent formatting.
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Created On: 08/24/2023
in Measuring Results
Metrics Report Exports When exporting a Metrics report to Excel, you may see more fields in the exported file that you expected. Some of these fields are deprecated, and some are used as the basis for other calculations and so do not display on ...