New Articles

91. How do I improve the quality of images viewed on a mobile device?

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Images
    Ensure crisp images on mobile with PoliteMail by using high‑resolution sources. Upload images at double size to match pixel density without distortion.

92. Surveys

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Feedback
    Create interactive surveys and polls in PoliteMail. Add rating, Yes/No/Maybe, or multiple‑choice feedback, and view results instantly in message metrics.

93. Why does a thumbs up or thumbs down rating open a web page?

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Feedback
    A thumbs up or thumbs down button is considered a poll in PoliteMail. When a recipient gives a thumbs up or thumbs down, they are brought to a web page where they can view the results.

94. Using and Managing Smart Attachments

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Smart Attachments
    Use PoliteMail Smart Attachments to send trackable, secure files without bulky emails. Add, edit, replace, or delete attachments easily from your content.

95. Can I make a Smart Attachment available only to internal recipients?

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Smart Attachments
    Make PoliteMail Smart Attachments private by marking them as Secure. Enable internal‑only access and prevent unauthorized viewing or external sharing.

96. Can Smart Attachments be searchable by Google or another search engine?

    Created On: 10/20/2025 in Using the PoliteMail Builder Managing Content Smart Attachments
    PoliteMail versions after 5.05.3526 add an X‑Robots‑Tag to prevent Smart Attachments from being indexed by Google, ensuring security and search privacy.

97. Are recipients or From addresses included when I save a Template?

    Created On: 10/20/2025 in Using the PoliteMail Builder Templates
    By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template.

98. Brand Themes

    Created On: 10/20/2025 in Using the PoliteMail Builder Templates Brand Themes
    Create and edit Brand Themes in PoliteMail to set standardized colors and fonts for templates. Share themes and manage branding across your team.

99. Editing a Person's Record

    Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
    Learn how to access, edit, and manage contact records in PoliteMail. Update information, manage list memberships, and customize contact details easily.

100. Deleting and Removing Contacts

     Created On: 10/20/2025 in Creating & Sending a Message Managing Recipients & Lists People
     Learn how to remove or delete contacts in Politemail. Understand the difference between removing from a single list versus deleting from all lists with step-by-step instructions.

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