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Yes! Here's some more information: What is the New Outlook? You may have noticed or have even tried the new Outlook by clicking on the toggle in the upper right corner. The new Outlook is a completely different version of Outlook compared to ...
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Created On: 03/07/2024
in Troubleshooting Outlook
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
Open the new Outlook or Outlook for M365, and then close it again.
Open a Command Prompt...
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Created On: 02/27/2024
in Measuring Results The Engagement Rate on a Metrics Report takes into account both the average amount of time spent reading the message compared to the calculated time to read and the unique click rate of the message. At the same time, the formula is designed to ma...
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Created On: 02/27/2024
in Managing Content
The easiest way to create or edit a hyperlink in PoliteMail Online is to select the hyperlink (or word that you want to be the hyperlink) and press Control-K, which is a fairly standard keyboard shortcut to create or edit a link in any applica...
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Created On: 02/20/2024
in Managing Lists If a custom field value in a Filtered List is changed, it might not be reflected in the Filtered List membership right away. To address this, you can click the Sync button to update the counts on demand. Once clicked, PoliteMail will displa...
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Authentication and SMTP Services HTTP Authentication Authentication, or the process of identifying who the client is (usually for determining the level of access to grant), is supported in the HTTP protocol with several possible authentication sch...
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Created On: 02/06/2024
in Troubleshooting Messages If the Word Count of your measured message is showing unnecessarily high, it's often because there is extra content in the html of the message that is being counted. This is especially true if you are adding or editing pre-header text or are copy...
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Created On: 03/06/2024
in Upgrading In the interest of security, Microsoft no longer supports installing an add-in directly from a URL, but only from a downloaded file. To do this: Go to https://aka.ms/olksideload to open the Add-Ins for Outlook dialog. Select 'My add-ins'. In...
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Created On: 01/12/2024
in Managing Lists Regex is an abbreviated term for "regular expressions", and is a standardized set of text that can help you find what you're looking for quickly. For example, /w typically means to match character from A-Z or 0-9, in upper or lower case, while ^nst...
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The PoliteMail Builder, available in version 5.10 and later, has been redesigned from the ground up to be more intuitive, convenient, and powerful than ever. Refer to this article for more details! More visual, organized user interface! Orga...