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Sending via the Outbox is useful in that it allows you to send messages without having to configure a mail flow. However, it is not recommended when sending to more that roughly 2000 recipients per message. As a result, PoliteMail will automatica...
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Learn how to use PoliteMail’s Message Expiration feature (v5.1+) to set expiration dates for time-sensitive messages. Works with PoliteMail 365 and Online editions. Includes setup requirements, scheduling options, and admin controls for modifying or deleting expirations.
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Subject Suggester enhances PoliteMail’s Ai/B Subject Line testing by offering real-time, AI-powered subject line suggestions directly within the subject field.
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Starting with version 5.1 of PoliteMail, a new item has been added in the Account Settings called "Froms", which allows you to manage your From permissions in a more intuitive and powerful way. The table lists all From email addresses and...
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Created On: 03/18/2024
in Managing Content
Parts of a Template, called Template Sections, can now be saved in the new PoliteMail Builder. This allows a user to create only a part of a Template that can be used and/or shared as they see fit, instead of having to create an entire Template...
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Get an overview of the new Outlook’s web-based features, its pros and cons versus the desktop version, and learn how PoliteMail’s 365 add-in integrates with the new platform—including its functionality, exceptions, and deployment methods.
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Created On: 03/07/2024
in Troubleshooting Outlook
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
Open the new Outlook or Outlook for M365, and then close it again.
Open a Command Prompt...
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Created On: 02/27/2024
in Measuring Results The Engagement Rate on a Metrics Report takes into account both the average amount of time spent reading the message compared to the calculated time to read and the unique click rate of the message. At the same time, the formula is designed to ma...
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Created On: 02/27/2024
in Managing Content
The easiest way to create or edit a hyperlink in PoliteMail Online is to select the hyperlink (or word that you want to be the hyperlink) and press Control-K, which is a fairly standard keyboard shortcut to create or edit a link in any applica...
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Created On: 02/20/2024
in Managing Lists If a custom field value in a Filtered List is changed, it might not be reflected in the Filtered List membership right away. To address this, you can click the Sync button to update the counts on demand. Once clicked, PoliteMail will displa...