New Articles

71. Creating Groups

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Organize PoliteMail content by Region or Business Group to control sharing access, manage subgroups, and streamline collaboration across teams.

72. Sharing PoliteMail Templates and Content with Groups or Unassigned

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Learn how to control email template sharing and ownership in PoliteMail. Manage user permissions, group access, and content visibility settings.

73. How to Unlock Users

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Learn how to unlock a locked PoliteMail user, reset passwords, and send setup emails to restore access for password‑authenticated accounts.

74. Resetting Passwords

    Created On: 10/20/2025 in Administrator Functions Managing Users
    PoliteMail Admins can reset user passwords and send setup emails securely. Follow these steps to restore access or update credentials quickly.

75. Will select users have access to see stats for all email sends without making them an Admin?

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Users will only be able to see metric reports for messages they have sent. Only Admins can see stats for all email sends.

76. What does it mean if a User is marked Inactive?

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Learn how to manage user accounts by marking them as inactive. Inactive users can't log in, don't count toward licenses, but their content remains visible.

77. How can I move a user from one PoliteMail tenant to another?

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Manage multiple PoliteMail tenants securely. Learn how to move users, export and import content, and organize teams across separate environments.

78. Adding, Replacing, Migrating, and Deleting Users

    Created On: 10/20/2025 in Administrator Functions Managing Users
    Learn how to add, migrate, or delete PoliteMail users, manage licenses, and transfer data securely while maintaining group roles and SSO settings.

79. Using the InstallShield Wizard to Repair the PoliteMail Client

    Created On: 10/20/2025 in Setting Up PoliteMail Troubleshooting
    Repair your PoliteMail client easily using client.exe and the InstallShield Wizard. Run, select Repair, confirm settings, and finish installation.

80. Reverse Proxy Configuration for Mobile Data Collection – On Premise Server Implementations

    Created On: 10/20/2025 in Setting Up PoliteMail Troubleshooting
    PoliteMail mobile data collection uses Split DNS and Reverse Proxy for secure HTTPS access, enabling tracking without exposing internal servers.

• ← Back
• Viewing 71 - 80
• More →