-
Message Expiration is a great new feature of PoliteMail that allows you to set an expiration date on a message. Messages that are expired will show in an Inbox, but when viewed it will only display for a brief moment before an alternate message...
-
While Ai/B Subject Line testing is powerful, Subject Suggester brings the power of Ai/B testing and embeds it directly into the Subject line! On the right side of the Subject line, the Subject Suggester icon appears. Compose your message as y...
-
Starting with version 5.1 of PoliteMail, a new item has been added in the Account Settings called "Froms", which allows you to manage your From permissions in a more intuitive and powerful way. The table lists all From email addresses and...
-
Created On: 03/18/2024
in Managing Content
Parts of a Template, called Template Sections, can now be saved in the new PoliteMail Builder. This allows a user to create only a part of a Template that can be used and/or shared as they see fit, instead of having to create an entire Template...
-
Yes! Here's some more information: What is the New Outlook? You may have noticed or have even tried the new Outlook by clicking on the toggle in the upper right corner. The new Outlook is a completely different version of Outlook compared to ...
-
Created On: 03/07/2024
in Troubleshooting Outlook
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
Open the new Outlook or Outlook for M365, and then close it again.
Open a Command Prompt...
-
Created On: 02/27/2024
in Measuring Results The Engagement Rate on a Metrics Report takes into account both the average amount of time spent reading the message compared to the calculated time to read and the unique click rate of the message. At the same time, the formula is designed to ma...
-
Created On: 02/27/2024
in Managing Content
The easiest way to create or edit a hyperlink in PoliteMail Online is to select the hyperlink (or word that you want to be the hyperlink) and press Control-K, which is a fairly standard keyboard shortcut to create or edit a link in any applica...
-
Created On: 02/20/2024
in Managing Lists If a custom field value in a Filtered List is changed, it might not be reflected in the Filtered List membership right away. To address this, you can click the Sync button to update the counts on demand. Once clicked, PoliteMail will displa...
-
Authentication and SMTP Services HTTP Authentication Authentication, or the process of identifying who the client is (usually for determining the level of access to grant), is supported in the HTTP protocol with several possible authentication sch...