New Articles

  1. What is Flight School?

    Flight School Flight School is a great new way to receive training on the basics of PoliteMail so that you can make the most of what PoliteMail offers.  It's online, available at any time, and works on any device! Enrollment When you upgrade or ...
  2. Using the API with Message Tagging

    Message Tags and the PoliteMail API Under SentMessages, there are three POST API calls that refer to Message Tags: GetByTag AddTag RemoveTag Below is some sample code to show how these might be used.  Please note that the code below is writ...
  3. Will PoliteMail work with my version of Outlook?

    The short answer is, yes!  There are a dizzying, and confusing, number of versions of Outlook, so here we'll break it down a bit. Regardless of your version of Outlook, PoliteMail Online is fully functional, with a familiar interface, and al...
  4. I'm being prompted for a Sender ID. What is it, and how do I get one?

    Sender IDs Sender ID is used to detect spoofing . A spoofed email message is modified to appear as if it originates from a sender other than the actual sender of the message. Sender ID detects spoofed email messages by using the Sender Policy Fram...
  5. How do I make changes to a shared Brand Theme?

    Making Changes to Brand Themes You can edit any Brand Theme you made by selecting it from the PoliteMail Builder, making your changes, and then saving it. However, you can only make changes to a Brand Theme you created; Brand Themes that have been...
  6. When configuring Microsoft Graph and SSO, do we need to enable public client flows?

    Implicit Grants PoliteMail uses authorization code flow, so Implicit grants or flows can be turned OFF and PoliteMail will function normally.  Implicit flows were historically on by default but have been deprecated by Microsoft because they relie...
  7. How do I change the alignment of a button in PoliteMail?

    Changing the Alignment of a Button Changing Button Alignment to the Right From Within a Template To change a button's alignment to the right that is in a Template or Template Section, click the in top left of the button to select the entire ...
  8. How can I tell if an Item already has tags?

    You can tell if a content item has tags in two ways: from the PoliteMail Builder, and when viewing the list of items from the Content menu. From the PoliteMail Builder When viewing content in the PoliteMail Builder, items with a solid gray ...
  9. PoliteMail and Log4j Vulnerability Issue

    Apache Log4j2 is used in Java applications. PoliteMail does not use the Java runtime in any of our products and is not affected by this vulnerability. Log4j2 is a ubiquitous library used by millions for Java applications. Created by Ceki Gülcü,...
  10. AngularJS v.1.7.9 Security Warning

    AngularJS has been upgraded to 1.8.0. If a user runs a security scan on a version lower than 4.9.7, they may get this security alert. Please upgrade to version 1.8.0 to solve this issue. PoliteMail versions 4.9.7+ have been upgraded with this ve...