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Created On: 06/27/2019
in Managing Content
The following types of files can be added to a tracked / measured message using the PoliteMail Add Image and Smart Attachment functions. bmp csv doc docx emz gif* (recommended under 1MB in size) gz ics jpeg jpg msg otf pdf png...
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Created On: 06/27/2019
in User Administration To perform any of these tasks, you must have Admin privileges. If you are not an Admin, please contact your local PoliteMail Administrator for assistance. Verify your Licenses To add, delete, or migrate a user there are a few simple steps to f...
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Created On: 06/27/2019
in Managing Lists PoliteMail lets you export your mailing lists to Excel or as a .csv file for easy research!
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Use PoliteMail’s Preflight Test Send to preview and test your email before sending. Verify formatting, links, and attachments across devices and avoid inflated metrics with auto-delete options.
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Explore PoliteMail's Outlook integration features, including measurement modes, Preflight Test Send, scheduling, recipient tools, unsubscribe options, and advanced tracking settings.
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To repair a damaged PoliteMail client, run the client.exe of the version you have installed. You will find this link in the Welcome email you received from PoliteMail. After clicking this link, choose Run. You will then be brought to the InstallS...
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Created On: 07/15/2019
in Troubleshooting Outlook Custom coding HTML pages to send via Outlook is NOT the same as coding a web page.
Rules of the road for coding HTML pages to send in Outlook:
First, understand that sending an HTML page to Outlook, is not the same as sending an HTML page f...
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Entity Description:
Business can be used to define a Business Unit in an organization. The Business entity can be populated with departments, divisions, or business units in an organization (e.g. Human Resources, Marketing department, Automotive...
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Clients using Windows Defender who attempt to load the client.zip file will receive a false/positive trojan warning as follows:
The client .zip file does not contain a trojan. To our knowledge, only Windows Defender is flagging the file as a t...
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Entity Description:
An email address that is created by a user will automatically be entered into PoliteMail as a Contact. A Contacts information can be added to PoliteMail manually, edited for content, added to a mailing list, or deleted from...