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Created On: 07/15/2019
in Managing Content Once you’ve uploaded or created a mailing list, or are viewing any other list of content items, campaigns, etc., PoliteMail gives you a number of options to customize and display the list information. You can use the Search feature...
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Created On: 07/03/2019
in User Administration Unlocking a User If a user locks their account from entering an incorrect password too many times, follow the steps below: 1. Go to POLITEMAIL > Account > Users. 2. If the user is locked out, the Require Password Reset ('Enabled&...
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Created On: 07/16/2019
in User Administration If you are a PoliteMail Admin and using Password Authentication as a login method, you have the ability to assign password resets to users. If you are a User or Manager, please contact your Administrator for further assistance. If you use S...
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Created On: 08/06/2019
in Troubleshooting Templates PoliteMail's PageWorthy custom templates use text wrapping rather than aligning the text in its own table. This may cause an issue when using PoliteMail's Add Image feature where the text appears below the image rather than wrapped besid...
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All PoliteMail products are subject to U.S. Export Control Regulations. Below is the list of Export Control Classification Numbers (ECCNs) for the current releases of PoliteMail Software products. Product: PoliteMail for Outlook, PoliteMail Server...
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The information below applies to PoliteMail version 4.50 or earlier. Click here for how to edit the preheader text in newer versions of PoliteMail. The preheader text is the text that is displayed under the subject line in an email previ...
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This is most noticeable when you try to use the Social Advocacy feature to link to a YouTube video. When your users try to use Social Advocacy to share the link, they will be able to see the specific video on Facebook and Twitter, but not LinkedIn. ...
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PoliteMail does not offer a table function, but Outlook does. Go to Outlook > Insert and choose the Table command. Within the table you create with Outlook, you could insert PoliteMail elements such as Smart Attachments or links and trac...
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PoliteMail supports Outlook 2013 - 2019 as well as Outlook 365.