New Articles

  1. Will PoliteMail Work in Citrix Environments?

    Yes! Each user/seat still requires a PoliteMail for Outlook license. Users log in to their Citrix profiles, and access PoliteMail through the PoliteMail for Outlook desktop client software, which must be installed for each user. PoliteMail can pro...
  2. Is PoliteMail compliant with CASL?

    Canada has adopted strict anti-spam laws for email sent to Canadian citizens which takes effect as of July 1, 2014 and differs significantly from the US CAN-SPAM law. PoliteMail versions 4 and higher are fully CASL-compliant. Unlike CAN-SPAM, the ...
  3. Quick Start Guide for PoliteMail Version 5

  4. Edit Preheader Text

    For versions earlier than 4.951, please click here . Outlook Message Preview Preheader text is the text that appears under the Subject line in the Outlook Preview pane. It's the first few lines of the body of your email, but it can also be ...
  5. Installing WebView2

    Installing WebView2 with PoliteMail Webview2 is supported with PoliteMail version 4.958+  Install WebView2 Runtime Edit Registry on desired client Computer\HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Salestream\Config Right Cl...
  6. Do we get 5.0 with our existing contract or do we have to pay/sign a new agreement to use it?

    PoliteMail version 5.0 is a free upgrade. You do not need to sign any new agreements and an Admin can request an upgrade at any time.
  7. Are all of the 5.0 features available for on-premise clients? Would PoliteMail online work if the PoliteMail server is on-prem?

    Yes, the upgrade is available for both Cloud and on-premise customers. We have some more configuration options available with 5.0, which can be discussed during your scope call.
  8. Is the Online version backwards compatible with the Desktop version?

    Yes. You will receive a notification that your desktop application needs to be updated.
  9. Does Syncronym work with PoliteMail online?

    Yes!
  10. Do existing customers have immediate access PoliteMail online upon release?

    Yes!