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Created On: 08/24/2022
in Upgrading Yes! PoliteMail for Desktop is much faster and more efficient.
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Created On: 08/24/2022
in Upgrading Yes, you can choose to use PoliteMail entirely online.
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Created On: 08/24/2022
in Upgrading When you schedule your upgrade, you will be receiving updated technical and implementation documentation. If you need this documentation sooner, please contact your Customer Success Manager.
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Created On: 08/24/2022
in Upgrading There will be a time when PoliteMail will not be able to support anything under version 5.0. We will contact you well before this time expires to schedule an upgrade. Some of the security, employee privacy, and authentications will be out of ...
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Created On: 08/24/2022
in Sending PoliteMail Yes, you can work between the different interfaces. You just have to make sure you save works in progress, like a template or email message, before opening them in a different interface.
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Created On: 08/24/2022
in Sending PoliteMail No. PoliteMail online is only available if you upgrade to version 5.0. To view Results on the Desktop, the Desktop interface would also need to be upgraded to 5.0.
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Created On: 08/24/2022
in Sending PoliteMail It will depend on how your organization’s mailing lists are configured, but generally, you will not have access to your Exchange mailing lists when using PoliteMail online. However, you will have access to those if you use PoliteMail365...
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Created On: 08/24/2022
in Upgrading To import your mailing lists into PoliteMail online and PoliteMail365, you would need to make sure all distribution lists are synced up to the Cloud and that you have the Microsoft Graph application fully implemented with all permissions for the Gra...
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Created On: 08/24/2022
in Upgrading Yes!
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Created On: 08/24/2022
in Measuring Results Older metrics reports will migrate to 5.0 with no issue; there should be no gaps in reporting or features.