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PoliteMail allows you to enforce which email addresses users can send PoliteMail-measured messages from. Once an address has been added to the allowed list, every user that has permission to send from that address may send measured messages. For ...
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Created On: 12/06/2021
in Managing Content Adding a Button to a Measured Message In the PoliteMail Builder, you can access a variety of buttons content by navigating to Menu > Content > Buttons . To add a button to your message, place the cursor where the button should go. Then drag the...
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If you receive an error message regarding a watch folder, it is usually related to a shared mailbox. Go to PoliteMail > Account Settings > Preferences. Scroll down to Monitor Other Inboxes. Select the secondary Inbox folder and click R...
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Created On: 07/09/2019
in Managing Lists To handle large Distribution Lists: You could hide these lists from the Global Address Lists, but synchronize them using Syncronym, and just the PoliteMail users would have access to these lists (and be able to create their own targeted lists), us...
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Created On: 01/06/2021
in Troubleshooting Outlook If email is stuck in your Outbox, it could one of several possible issues outlined below. You do not have permissions to send from the address you are selecting, or you are trying to send a message using a draft created by someone else. The permi...
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Created On: 01/28/2022
in Managing Lists PoliteMail provides you with several tools to organize your lists. Please be advised that these only apply to PoliteMail lists . Click Lists > Mailing Lists from the PoliteMail toolbar. Select/check the list name(s) you want to work with. Us...
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Created On: 02/24/2021
in Sending PoliteMail Clearing the Global Address List (GAL) Cache In the Outlook main window, click the File menu. From the File menu, click the Options button. In the Options, click the Mail tab and scroll down to the Send Messages section. Click the Empty...
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Users will get a prompt when they attempt to send a tracked message to one or multiple distribution lists AND they don't have their EWS setting turned on in their client. If the user presses "no", they will receive another prompt for a Recipient C...
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Created On: 07/11/2019
in Measuring Results Like a weather map for your email message, PoliteMail will provide a colored overlay which shows read time and click metrics visually. This data can be used to see how your readers are viewing your content, and where you should be putting key mess...
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Created On: 02/22/2022
in Sending PoliteMail Templates PoliteMail's PageWorthy service creates custom, mobile-responsive templates and provides email production support services for our users. For customers who may need more specialized templates not easily created with the PoliteMail Builder, Pagew...