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PoliteMail Online will work on a Mac, as well as PoliteMail for Microsoft 365 and the new Outlook, since these are both online. PoliteMail for the Desktop requires the Windows desktop version of Office. Microsoft does not support any add-ins fo...
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Created On: 07/15/2019
in Sending PoliteMail This same process also works for Smart Attachments. If you would like to enable PoliteMail tracking on a message, but would like certain links to NOT be tracked, simply add ?notrack=true to the end of the URL. After you’ve inserted your links...
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Users of PoliteMail Online or PoliteMail for Microsoft 365 will update automatically. For PoliteMail for the Desktop (Outlook Add-In), your Administrator needs to request an upgrade through contact the PoliteMail Support Team. Once your Admin...
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Click here for version 4.9 instructions. Enable HTML Personalization PoliteMail gives you the option to import a customized field with HTML code from a .csv file and have this field appear as a Personalization option in your PoliteMail email m...
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Created On: 07/12/2019
in Managing Content
The Content Manager holds all of your saved content and can be accessed by going to POLITEMAIL in the Outlook Ribbon and then selecting Content . If you are using PoliteMail online, you will go to the Navigation Pane and then click the Conte...
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Created On: 07/12/2019
in Sending PoliteMail Templates This procedure applies to PoliteMail versions 4.7 to 4.9. Information on using the PoliteMail Builder in versions 4.94 to 5.0 may be found here . To access the Template Builder and all of the features that come with it, open a new email in Outl...
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Created On: 07/11/2019
in User Administration
The concepts of Regions and Business Groups provide an additional level of control and organization for your content. Region and Business Group organization limits the scope of the sharing, such that only users within the same Region and/or Bu...
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Created On: 07/11/2019
in Sending PoliteMail Campaigns Campaigns are a great way to group messages, providing you with key insights and the ability to measure metrics over time. For example, if you have multiple newsletters that you want to keep organized together, you can place them in a Campaign ...
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Created On: 07/11/2019
in Measuring Results
PoliteMail gives you the ability to compare the results of two different measured messages side by side. This allows you to determine which message had a better engagement rate, for example, or how a message was received by two different busines...
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Created On: 07/11/2019
in Measuring Results Below are descriptions of all the read rates, although they appear in different places on the metrics report. Note that any email viewed in the Outlook preview pane is also considered an open. Ignored = Any opened email for less than 3 secon...