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Created On: 07/25/2019
in Troubleshooting Outlook To get the PoliteMail Toolbars back you will want to follow these steps: PoliteMail Is Missing
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How to send from a different email address in any PoliteMail platform.
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Created On: 07/25/2019
in Troubleshooting Outlook Try repairing your Outlook data file ...
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Created On: 07/22/2019
in Managing Content Each Column has a Filter option in it’s pull-down menu in the header. You can Filter by name, value, date, region, etc. to display results that contain the searched value. You can search by multiple filters by clicking the Add button. Hitting ...
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Learn how to configure PoliteMail for external email sending, including guidance on Amazon SES setup, security considerations, and best practices for delivering measured messages to recipients outside your organization.
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Created On: 07/18/2019
in Managing Content Paragraphs Paragraphs are re-usable components or parts of an email message. In PoliteMail, Paragraphs can include text, links, and even images. By saving a Paragraph, you can easily pull them into new messages without having to retype the cont...
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Created On: 07/17/2019
in Measuring Results
PoliteMail gives you the option to export your metrics to an Excel spreadsheet. You can export selected messages or all messages. You can also choose to export the message grid or export individual message metric results. To begin, go to Polit...
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Learn how to use and manage the Social Advocacy feature within PoliteMail. This guide covers setup, customization, and best practices to help boost internal engagement.
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Created On: 07/16/2019
in Managing Lists This feature applies to Version 4.9 and under. For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL mailing lists. Customizing Your Opt-Out Page It’s a good idea to begi...
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PoliteMail’s Open Visibility feature enables recipients to see real-time engagement metrics—like page views, read time, opens, and clicks—directly within the email. Available in all editions and versions, this feature can be added via the Feedback menu and customized by icon, color, and placem