New Articles

  1. API / Business

    Entity Description: Business can be used to define a Business Unit in an organization. The Business entity can be populated with departments, divisions, or business units in an organization (e.g. Human Resources, Marketing department, Automotive...
  2. Windows Defender Users Get False Positive Trojan When Downloading The Client

    Clients using Windows Defender who attempt to load the client.zip file will receive a false/positive trojan warning as follows: The client .zip file does not contain a trojan. To our knowledge, only Windows Defender is flagging the file as a t...
  3. API/Contact

    Entity Description: An email address that is created by a user will automatically be entered into PoliteMail as a Contact. A Contacts information can be added to PoliteMail manually, edited for content, added to a mailing list, or deleted from...
  4. Reverse Proxy Configuration for Mobile Data Collection – On Premise Server Implementations

    Q – Does PoliteMail need external connectivity (outside the firewall) to get mobile enabled? A – No, however PoliteMail does require certain https traffic from the internet to reach the PoliteMail Server. The bottom line is that HTTPS traffic orig...
  5. API/Assign a Contact to a PoliteMail List

    Make a post to: https://<url>/odata/Lists(<ListID>)/AddContacts with a json body of { “contacts”: [1, 2, 3] }
  6. Exchange Journaling, E-discovery and Legal Holds

    How is PoliteMail compliant with legal hold and e-discovery requirements? When a litigation begins or is reasonably anticipated, a company must suspend its routine document retention/destruction process to preserve all documents and digital files....
  7. Enabling Send HTML Only

    Complicated nested mime parts can cause Exchange to be unable to apply transport rules. A new config option, ‘SendHtmlOnly’, has been added to enable html only sending that places attachments at the same mime nesting level as the html part. When e...
  8. Experiencing “Slow Image Load Times”?

    For PoliteMail 4.6 users: When viewing any email message, Outlook will usually perform multi-thread content loading (many images loading at once), but sometimes Outlook will perform single-thread content loading (one image loading at a time). How ...
  9. Data Security Notice: Meltdown and Spectre Remediation

    In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence ...
  10. Configuring Internet Email Accounts (Gmail, Yahoo, Hotmail) in Outlook

    Adding your Internet email accounts to Outlook is simple. Integrating your internet email accounts within Outlook gives you the ability to send and receive email to and from your Internet email addresses within Outlook, or using the online service. ...