New Articles

  1. 5.35.5550 New

    A description of the latest bugfixes and performance improvements introduced in version 5.35.5550 of PoliteMail.
  2. Font Management New

    PoliteMail supports custom system and web fonts, letting users manage and add fonts for use in messages. If a recipient's device lacks the required font, the message reverts to a default font like Times New Roman or Arial, which can affect the design. Only Google Web Fonts are supported, but not all
  3. What browsers does PoliteMail work on? New

    PoliteMail for M365 and PoliteMail Online work seamlessly across all modern browsers, including the latest versions of Edge, Chrome, Firefox, Opera, and Safari—covering over 97% of global browser usage. Minor visual differences may occur due to variations in browser rendering engines.
  4. Can Open Rate be over 100 percent? New

    If you are sending a Measured Message via Aggregate Measurement, it is normal to see an inflated Open Rate, even a rate over 100 percent.  This is because Open Rate will measure ALL instances in which a unique person opened the message.   A mes...
  5. "PoliteMail is working on your request." New

    You might see an Outlook alert display above a message you're composing that says, "PoliteMail is working on your request.", even if you're not currently using PoliteMail for the message. The PoliteMail service is running to check if any PoliteM...
  6. What courses can a customer sign up for on the public training calendar? New

  7. 5.30.5482

    This release of PoliteMail introduces two-way Entra sync as an optional add-on!  In addition, significant bugfixes and performance improvements have been made under the hood, to make this the fastest PoliteMail experience ever. Release: 5.30. 548...
  8. 5.30.5324

    Welcome to version 5.3 of PoliteMail!  This version brings all-new Beefree editor support! Release: 5.30.5324.4650 Updates With This Release Improvements ONLINE   Beefree is now supported as an alternate editor alongside the existin...
  9. 5.25.5240

    This PoliteMail release brings various UI improvements, especially for the Mac when using the Safari browser.  Also, we've made importing a .csv to build a List smarter. Release: 5.25.5240.5644 Updates With This Release Improvements DESK...
  10. 5.25.5188

    This release contains various bugfixes and performance improvements, as well as the ability to easily open a message in PoliteMail for M365 from PoliteMail Online. Release: 5.25.5188.3444 Updates With This Release New Features M365  ...