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Created On: 11/22/2022
in Upgrading
PoliteMail processes brief bursts of small, high-volume transactions. The server sizing is primarily based on distribution size, and volume of recipient email being processed and measured. A high-performance SQL Server environment is required ...
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Created On: 11/17/2022
in Upgrading
Bring Your Own Cloud (BYOC) In PoliteMail 5.0, you can deploy a “bring your own cloud” infrastructure using Microsoft Azure (AWS application servers with a SQL instance will also work). Compared to traditional on-premises deployment, BYOC offers a ...
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Created On: 11/16/2022
in Upgrading
General IT Requirements Requirement Cloud Service Self-Hosted / On Premises Windows IIS Servers VM ✔ † Connect to SQL Server ✔ † Branded hostname with public authority ✔ † Dedicated SMTP IP ✔ † Maintain IIS servers, ...
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COM Add-In vs Outlook/Modern Add-In Your browser does not support HTML5 video. COM Add-In Outlook (Modern) Add-In Specific to Windows computers Work on any web-based Outlook platform Supplemental program that runs at startup of...
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Created On: 10/13/2022
in Upgrading
Did you know that when you view an html-formatted message in Outlook (which most are since html supports rich and dynamic content), you’re actually viewing in Internet Explorer – even though you probably don’t have IE (at least as far as you kno...
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Created On: 10/13/2022
in Measuring Results
Discover the new Multi-Compare feature in version 5.05 and above—easily compare multiple Metrics Reports side-by-side, sort and customize your data view, and manage selection limits for streamlined reporting and analysis.
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Created On: 10/06/2022
in Getting Started
Multiple Account Switching For people with multiple PoliteMail servers, the server name is now in a drop-down menu for users to select from, rather than having to type the server name in every time.
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Created On: 10/06/2022
in Sending PoliteMail
Sent Items Your browser does not support HTML5 video. A ‘Download’ button can be found at the top of the Metrics Report, which allows you to view the item that was sent (if you don't see it, click the ... button). This is similar to a pre...
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Created On: 10/06/2022
in Sending PoliteMail
Save As / Drafts Your browser does not support HTML5 video. A ‘Save As’ button has been added to allow saving the message as a draft. Anyone can view a saved message, similar to a shared mailbox. For PoliteMail for the Desktop, the ‘Save...
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Accessing and Editing a Scheduled Message Your browser does not support HTML5 video. Select the PoliteMail tab within your Outlook window. Select Campaigns > Scheduled Sends. Click the desired Scheduled Message. Version 5.0: C...