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If you are using PoliteMail version 4.954+, you can use Fallback Expansion instead. Please note that EWS Client and Graph Client are only used by PoliteMail for the Desktop; PoliteMail Online and 365 can only use the EWS and Graph Server. ...
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Created On: 02/05/2020
in Sending PoliteMail Inserting a Bookmark in Outlook In Outlook, the Bookmark feature can help you find or skip to a specific place at ease without scrolling through large blocks of text. Bookmarks are not trackable by PoliteMail as PoliteMail only tracks external link...
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Created On: 12/04/2019
in Measuring Results Only Admin users have the ability to view the results of an entire account. The Account Report includes all measured emails sent by all users (including PreFlight Test sends, unless removed in Preferences ), and provides metrics for open ra...
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It is recommended to resize your images before importing into PoliteMail. While the PoliteMail Builder will automatically resize images based on width, this can cause your text or image to move within your template, or for your image to appear stret...
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There are two ways to log in to PoliteMail. Your IT department will choose the one that best fits your organization's needs upon implementation. The two options are Password Authentication and Single Sign-On options through an already establis...
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Created On: 10/02/2019
in Troubleshooting Templates Mobile Responsiveness PoliteMail templates use responsive design to adjust the layout to look great on any device. However, not every device handles responsive code the same way, which can make your Message or Template look a little different on mo...
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Message Tagging Message Tagging is primarily used to sort and organize message results. You can then get metrics for messages sorted by Message Tagging. You can search and filter by a tag, and you can be automatically reminded to tag messages bef...
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Created On: 09/19/2019
in Sending PoliteMail Templates Instructions on using the Template Builder on versions older than 4.91 may be found here . PoliteMail version 5.1 has an all-new Builder for PoliteMail Online! Details may be found here . What is The PoliteMail Builder? Your browser...
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Word count is used to determine reading times, reading ease and grade level in the metrics grid. If using Open Visibility, word count also helps determine the estimated reading time displayed. For emails in multiple languages, the word count may...
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Created On: 07/25/2019
in Sending PoliteMail Campaigns No. To delete a scheduled send, go to PoliteMail > Campaigns > Scheduled Sends. Click on the message you want to delete. Click the X button next to "Actions" to delete the Scheduled Send. You can also disable a send if you need...