New Articles

  1. What are the server requirements for On-Premises installations of PoliteMail?

    PoliteMail processes brief bursts of small, high-volume transactions.  The server sizing is primarily based on distribution size, and volume of recipient email being processed and measured.  A high-performance SQL Server environment is required ...
  2. Where can I find hardware requirements for a BYOC implementation based on number of employees?

    Bring Your Own Cloud (BYOC) In PoliteMail 5.0, you can deploy a “bring your own cloud” infrastructure using Microsoft Azure (AWS application servers with a SQL instance will also work). Compared to traditional on-premises deployment, BYOC offers a ...
  3. What are the system requirements for PoliteMail?

    General IT Requirements Requirement Cloud Service Self-Hosted / On Premises Windows IIS Servers VM ✔ † Connect to SQL Server ✔ † Branded hostname with public authority ✔ † Dedicated SMTP IP ✔ † Maintain IIS servers, ...
  4. What is the difference between a COM Add-In and an Outlook/Modern Add-In?

    COM Add-In vs Outlook/Modern Add-In Your browser does not support HTML5 video. COM Add-In Outlook (Modern) Add-In Specific to Windows computers Work on any web-based Outlook platform Supplemental program that runs at startup of...
  5. WebView2 (Chromium)

    Did you know that when you view an html-formatted message in Outlook (which most are since html supports rich and dynamic content), you’re actually viewing in Internet Explorer – even though you probably don’t have IE (at least as far as you kno...
  6. Can I compare more than two messages?

    Discover the new Multi-Compare feature in version 5.05 and above—easily compare multiple Metrics Reports side-by-side, sort and customize your data view, and manage selection limits for streamlined reporting and analysis.
  7. Switching between Multiple PoliteMail Accounts

    Multiple Account Switching For people with multiple PoliteMail servers, the server name is now in a drop-down menu for users to select from, rather than having to type the server name in every time.
  8. Viewing Sent Items

    Sent Items Your browser does not support HTML5 video. A ‘Download’ button can be found at the top of the Metrics Report, which allows you to view the item that was sent (if you don't see it, click the ... button).  This is similar to a pre...
  9. Saving a Message as a Draft

    Save As / Drafts Your browser does not support HTML5 video. A ‘Save As’ button has been added to allow saving the message as a draft.  Anyone can view a saved message, similar to a shared mailbox. For PoliteMail for the Desktop, the ‘Save...
  10. How do I change, edit, disable, or delete a scheduled message?

    Accessing and Editing a Scheduled Message Your browser does not support HTML5 video. Select  the PoliteMail tab within your Outlook window. Select  Campaigns > Scheduled Sends.  Click the desired Scheduled Message.  Version 5.0:    C...