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Password Resets This feature is for Admins only, and does not apply to SSO instances of PoliteMail. SSO users will need to contact their Administrator. Go to Outlook > PoliteMail > Settings > Users. Click on the user y...
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In order to transfer to a new user without losing their information, you will want to follow the instruction in this article: Adding, Replacing, Migrating, and Deleting Users . ...
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Created On: 07/25/2019
in Troubleshooting Outlook To get the PoliteMail Toolbars back you will want to follow these steps: PoliteMail Is Missing
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Created On: 07/25/2019
in Troubleshooting Outlook Try repairing your Outlook data file ...
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Created On: 07/22/2019
in Managing Content Each Column has a Filter option in it’s pull-down menu in the header. You can Filter by name, value, date, region, etc. to display results that contain the searched value. You can search by multiple filters by clicking the Add button. Hit...
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What is External Sending? Although PoliteMail is distinctly configured for Internal Communications, sometimes recipients of these emails do not have an email address at your current domain. In order to reach these recipients using PoliteMail withou...
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Created On: 07/18/2019
in Managing Content Paragraphs Paragraphs are re-usable components or parts of an email message. In PoliteMail, Paragraphs can include text, links, and even images. By saving a Paragraph, you can easily pull them into new messages without having to retyp...
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Your browser does not support HTML5 video. What is Social Advocacy? PoliteMail’s Social Advocacy Feature allows users to add a block of social media icons to messages composed in PoliteMail so recipients can share stories to their own pe...
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Created On: 07/16/2019
in Managing Lists This feature applies to Version 4.9 and under. For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL mailing lists. Customizing Your Opt-Out Page It’...
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What is Open Visibility? Open Visibility is another feature added to PoliteMail’s suite of Feedback options. Open Visibility allows your recipients to see interaction data in near real-time, including page views, read time, mobile opens and...