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Send Progress Notifications is a configurable service within PoliteMail that notifies a user on the progress of tracked sends. The setting will be applied to very large sends and can be configured to notify the user every 15, 30, 60, or 120 minute...
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Last Updated: 11/01/2023
in Managing Content
Yes! Publicly viewable Smart Attachments are handy when sending a file to someone outside of your organization, such as a vendor, affiliate, or to mobile devices. However, you can also mark a Smart Attachment as Secure if you need to, a...
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When sent messages or people are manually deleted, the data for the message (from/to/message info) or person is marked as deleted right away , so will no longer show up in displays or searches. With the archive services runnin...
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Last Updated: 11/01/2023
in Sending PoliteMail
This same process also works for Smart Attachments. If you would like to enable PoliteMail tracking on a message, but would like certain links to NOT be tracked, simply add ?notrack=true to the end of the URL. After you’ve inserted...
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Your browser does not support HTML5 video. PoliteMail offers three measurement (formerly known as tracking) modes: Aggregate (which measures the message), Individual and Anonymous (both of which measure the recipient). Aggregate Measurement A...
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User.Read : GET /me GET /users/{id | userPrincipalName} GroupMember.Read.All : GET /groups/{id}/members GET /groups/{id}/transitiveMembers MailboxSettings.Read : &nbs...
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Last Updated: 10/07/2023
in Measuring Results
From the Messages Data Grid, you can select two messages to compare results. Choose your two messages and then click the Compare button. Metrics should be read from left to right. The number displayed is the differential between the first t...
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Last Updated: 10/07/2023
in Measuring Results
Click metrics can be viewed by scrolling to the bottom of your metrics report. They are listed by how they appear in the message, but you may also sort them by number of clicks if you wish.
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Last Updated: 10/05/2023
in Managing Lists
Your browser does not support HTML5 video. What's the Difference? It's important to know that Subscribe vs Opt-In, as well as Unsubscribe vs Opt-Out, are slightly different: Subscribing allows the recipient to join any Ma...
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Last Updated: 10/04/2023
in Measuring Results
Below are descriptions of all the read rates, although they appear in different places on the metrics report. Note that any email viewed in the Outlook preview pane is also considered an open. Ignored = Any opened email for less than 3 secon...