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Your hostname is the same as your server connection, which is usually yourcompany.pmail.com. Some companies may use specially branded hostnames , but that is the default. ...
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System Administrator Settings
The table below lists the many settings available to the System Administrator (Sysadmin) role.
Beware: Make sure you know what you're doing! Changing these settings can cause PoliteMail to cease to...
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Last Updated: 09/26/2024
in Managing Content
PoliteMail’s Smart Attachment feature is a great way to keep your email message size down by hosting attachments on PoliteMail’s server, versus using Outlook’s Add Attachment feature. These attachments can also be measured and reported on. Examp...
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Last Updated: 09/24/2024
in Commlytics
The Commlytics Dashboard contains a lot of useful insights! Here's a breakdown:
Export the report as a .csv or .pdf file.
The settings icon allows you to clear the cache, reset all excluded topics so they're visible again, or re...
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The table below lists all permissions and whether they are Delegated (D) or Application (A) type. The Minimum Required column is needed to support OAUTH (SSO) login to PoliteMail. Small lists (less than 1000 members) can be expanded via MAPI in...
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Last Updated: 09/19/2024
in Troubleshooting Metrics Microsoft's Edge browser contains a feature in which links contained in a message viewed in Outlook will open while at the same time displaying the message in the side panel. This can be convenient in that it allows the user to view both the linke...
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Last Updated: 09/18/2024
in Managing Content
The Content Manager holds all of your saved content and can be accessed by going to POLITEMAIL in the Outlook Ribbon and then selecting Content . If you are using PoliteMail online, you will go to the Navigation Pane and then click the Conte...
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Last Updated: 09/13/2024
in Commlytics To view Commlytics for a Teams Chat or Channel, first open the Chat or Channel that you want to view the Commlytics for. At the top of the screen, you should see a few tabs, such as 'Chat', 'Shared', and perhaps some others. Next to these, there i...
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Last Updated: 09/13/2024
in Commlytics
If you've installed Commlytics but don't see it, click on the “meatball” button (…) on the left side of the Teams screen. A small window will appear that displays all the additional apps you have installed, and you should see Commlytics in there....
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Last Updated: 09/13/2024
in Commlytics
If your organization has made Commlytics available to you, just click on the ‘Apps’ button on the left side of the Teams window.
Apps already approved by your organization will display first; click on the ‘Add’ button next to Commlytics ...