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PoliteMail and Rich Text Formatting PoliteMail relies on HTML formatting for templates to show as intended and measurement to work accurately. As a result, converting RTF can lead to formatting issues that may cause measurement to be inaccurat...
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Sending via the Outbox is useful in that it allows you to send messages without having to configure a mail flow. However, it is not recommended when sending to more that roughly 2000 recipients per message. As a result, PoliteMail will automatica...
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Aggregate measurement mode provides you with entry level metrics. Aggregate measures the message, and counts unique devices and browsers. It does not collect or store any Personally Identifiable Information (PII). With Aggregate measurement, t...
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Last Updated: 03/20/2024
in Managing Lists
Enhanced Filtered Lists If you have many people or lists in PoliteMail, creating a list that filters exactly the people you want can be a challenge. Currently, you are limited to filtering only on custom fields, such as “Region” or “Location”, ...
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Hyphenation Differences between PoliteMail Online and Outlook If you composed an auto-hyphenated message in PoliteMail Online, on rare occasions you may notice the hyphenation is different when the message is viewed in Outlook for the Windows Des...
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Last Updated: 03/18/2024
in Sending PoliteMail
Auto-Hyphenation Auto-hyphenated text (top) versus non-hyphenated at bottom.
PoliteMail version 5.1 and later gives the option to toggle auto-hyphenation in your message. Hyphenation can make the length of each line of text more consis...
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The PoliteMail Builder, available in version 5.10 and later, has been redesigned from the ground up to be more intuitive, convenient, and powerful than ever. Refer to this article for more details! More visual, organized user interface! Orga...
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Uninstalling PoliteMail You may uninstall the PoliteMail for Outlook software just as you would any other software, using the Windows Control Panel. Use Windows > Control Panel > Programs > Uninstall a Program then double-click PoliteMail ...
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Last Updated: 03/07/2024
in Troubleshooting Outlook Sometimes when connecting to the PoliteMail Server, typically after an update to Outlook or PoliteMail, your login credentials may fail, despite being accurate. This is typically due to a browser cache issue, and the cache must be cleared. Clearin...
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Last Updated: 03/06/2024
in Upgrading In the interest of security, Microsoft no longer supports installing an add-in directly from a URL, but only from a downloaded file. To do this: Go to https://aka.ms/olksideload to open the Add-Ins for Outlook dialog. Select 'My add-ins'. In...