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Last Updated: 09/12/2024
in Managing Content
Parts of a Template, called Template Sections, can now be saved in the new PoliteMail Builder. This allows a user to create only a part of a Template that can be used and/or shared as they see fit, instead of having to create an entire Template...
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Last Updated: 09/05/2024
in Managing Content PoliteMail supports adding animated GIFs to Outlook emails, however, animated GIFs are not supported in Outlook 2007-2016. Here is a handy reference chart that shows which Email Clients support animated GIFs. Email Client Animated GIFs Supporte...
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Last Updated: 09/05/2024
in Managing Content
The following types of files can be added to a tracked / measured message using the PoliteMail Add Image and Smart Attachment functions. bmp csv doc docx emz gif* (recommended under 1MB in size) gz ics jpeg jpg msg otf pdf png...
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Draft a new message, then select PoliteMail > Personalization and choose the field you want to insert. The field text is inserted into your message and the data will be replaced (merged) when you Send . When you choose a personalization field...
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Recommended Subject Lines and Ai/B Test In PoliteMail 5.0 and later, you will see a new Ai/B feature under the PoliteMail Builder. Here you can get recommendations from our Artificial Intelligence (AI) model to improve your current email subj...
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While Ai/B Subject Line testing is powerful, Subject Suggester brings the power of Ai/B testing and embeds it directly into the Subject line! On the right side of the Subject line, the Subject Suggester icon appears. Compose your message as y...
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Last Updated: 08/12/2024
in Sending PoliteMail Templates
Instructions on using the Template Builder on versions older than 4.91 may be found here . PoliteMail version 5.1 has an all-new Builder for PoliteMail Online ! Details may be found here . What is The PoliteMail Builder? Your browser ...
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HTML Email Template Inconsistencies All PoliteMail Builder templates are tested to minimize the impact of rendering inconsistencies across email clients. Rendering inconsistencies may still occur but should be limited to minor spacing or font dif...
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Last Updated: 08/08/2024
in Managing Content
In version 5.0 of PoliteMail, both desktop as well as online, you have the option of making some content items, such as Images, Links, and Smart Attachments, Shared and/or Secured. In earlier versions of PoliteMail, a similar version of this f...
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Last Updated: 08/08/2024
in Sending PoliteMail
Sent Items Your browser does not support HTML5 video. A ‘Download’ button can be found at the top of the Metrics Report, which allows you to view the item that was sent (if you don't see it, click the ... button). This is similar to a pre...