Updated Articles

  1. Checking Your Audience Size

    Get Recipient Count You can check your audience size by verifying the total number of recipients included.  Like the Preflight Test Send, this is a great tool to check before sending a measured email.  To check the recipient count of ...
  2. PoliteMail Administrator Guides

    Version 5 has new Documentation! The PoliteMail 5.0 Admin Guide.pdf covers the basic setup and usage of PoliteMail for an Administrator, such as setting up users, a list of all settings, importing lists, etc. The Admin Guide covers all interf...
  3. What do the different Send Statuses mean?

    Send Status The Scheduled Sends window now displays icons that indicate the current status of each message.  This replaces automated email notifications, which can be a distraction and are quickly outdated. Use Case:  If a user needs...
  4. Adding Images with PoliteMail Online

    Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message.   Note that this can only be done with online files; ...
  5. Using Opt-Out in PoliteMail 4.9

    This feature applies to Version 4.9 and under.  For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL  mailing lists.  Customizing Your Opt-Out Page It’...
  6. Using Opt-In in PoliteMail 4.8

    This feature applies to version 4.8 and under.  For versions 4.9 and up, please refer to this article on Subscriptions . Using the Opt-In Feature in PoliteMail gives the recipient the choice to continue receiving emails from you. Every Mail...
  7. ActiveX Control Windows Security Warning

    An ActiveX Control might be unsafe to interact with other parts of this page... If you encounter the following dialog box when using PoliteMail: This is usually an issue with your internet settings and what zone the PoliteMail server is assigne...
  8. Archiving Messages

    PoliteMail will automatically compile interactions into final reports once the send date reaches the Archive age you set. To archive messages and set when they will stop collecting data, open POLITEMAIL  > Account  ( Settings&nb...
  9.  WebView2 (Chromium)

    Did you know that when you view an html-formatted message in Outlook (which most are since html supports rich and dynamic content), you’re actually viewing in Internet Explorer – even though you probably don’t have IE (at least...
  10. What are the system requirements for On-Premises installations of PoliteMail?

    PoliteMail processes brief bursts of small, high-volume transactions.  The server sizing is primarily based on distribution size, and volume of recipient email being processed and measured.  A high-performance SQL Server environment is r...