Updated Articles

  1. How Do I Connect The PoliteMail Server To My Exchange Server?

    PoliteMail Server offers seamless integration with Exchange Server using SMTP Smarthost connections, enabling secure and efficient internal email delivery through customizable Exchange receive connectors.
  2. How Do I Reset My Password?

    Easily learn how to change your PoliteMail password with step-by-step instructions, including requirements for a strong new password and guidance for both password authentication and Single Sign-On users.
  3. How to set-up an Exchange Service Account

    Manage Exchange Service accounts for PoliteMail Server efficiently: learn setup steps, permissions needed, security details, and troubleshooting tips for dynamic distribution list expansion.
  4. Does drag and drop work with PoliteMail for M365?

    Add content in PoliteMail by double-clicking the desired item in the Builder—this method works in PoliteMail 365 and all versions, ensuring your content appears exactly where your cursor is positioned in the compose window.
  5. How to Enable and Disable O365 Measurement

    Improve email tracking accuracy on iOS and macOS devices with O365 Measurement for PoliteMail. Learn how to overcome open rate inflation caused by Apple Mail Privacy Protection and configure non-image-based metrics for reliable, actionable insights.
  6. What version of PoliteMail do I have?

    Learn how to find your PoliteMail version across Outlook Desktop, M365, and online platforms. Step-by-step instructions help you quickly locate version details and request support emails with configuration information.
  7. PoliteMail Server License Installation Guide

    Easily install your PoliteMail license by saving the ".license" file, accessing PoliteMail Server Manager, importing the license, entering the provided password, and following prompt instructions for a smooth setup.
  8. How do I install PoliteMail?

    Learn how to install and access PoliteMail using Password Authentication, Single Sign-On, Outlook Desktop, PoliteMail Online, and PoliteMail for M365. Step-by-step instructions ensure a seamless setup and usage experience for all users.
  9. How long does the PoliteMail COM add-in take to load?

    Discover how the PoliteMail COM add-in maintains optimal performance in Outlook, featuring an average delay load of 1 to 3 seconds and its placement on the 'Always Enable' list for reliability.
  10. Does PoliteMail support WS Fed?

    With support for SAML 2.0 and OpenID, SSO protocols with better features and security,  PoliteMail for the Outlook desktop can be configured to work with WS-Fed. PoliteMail Online is not compatible with WS-Fed.