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Dynamic distribution groups (DDGs, and often also called Dynamic Distribution Lists or DDLs) are Entra ID objects created to expedite the mass sending of messages in Microsoft Exchange. PoliteMail can expand DDGs in version 4.97 and higher using ...
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Last Updated: 07/30/2024
in Sending PoliteMail Templates
If you create a new message from a Template that has feedback in it (such as a survey or poll), the metrics for the feedback will show in the original Metrics report, not the Metrics report for the new message you created from the Template. ...
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Last Updated: 07/30/2024
in Managing Content
PoliteMail's feedback options include Open Visibility, ratings, and questions for simple polls. This article will discuss the rating, yes no maybe, and multiple choice options. If you get an error saying "open visibility is not supported with...
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Last Updated: 07/25/2024
in Sending PoliteMail The best way to suppress all replies to a message is to send from a nonexistent email address, such as do-not-reply@yourcompany.com. You will need to add this email address to the From Management window (if you're using an older version of Polit...
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Last Updated: 07/19/2024
in Managing Lists
Custom Fields can be used for further Personalization options. You can either add custom fields in PoliteMail, or import them from a CSV file when creating a mailing list. It is recommended to set up your custom fields in PoliteMail befor...
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Last Updated: 07/17/2024
in Sending PoliteMail Templates By design, recipients (the To, cc, and bcc fields) are NOT included when you save a Template. This helps prevent Messages from accidentally being sent to the wrong lists and/or recipients. Note, however, that recipients ARE included in Drafts . ...
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Last Updated: 07/16/2024
in Sending PoliteMail
The recall function does not work with PoliteMail as the way sending is performed is completely different than how that function operates. To "recall" a message you will need to stop mail flow and clear the emails out of the queue. This can be p...
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Last Updated: 07/02/2024
in Commlytics The option to filter a Commlytics Report can be found on the right side of the screen in the same row as the 'Generate Report' button at the top of the screen. Note that this button is only available when viewing a report for a Team or Channel, no...
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Last Updated: 07/02/2024
in Commlytics The Influencer Score is intended to be a gauge of the reach of a Teams user's messages. It is calculated as the number of members sent to multiplied by the number of messages sent. For example, a Teams user who sent 8 messages to a total of 65 peop...
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Yes! Starting with version 5.15 , messages you compose will auto-save as a Draft every five minutes. This time interval is a setting that can be adjusted by your System Administrator. Note that this is with PoliteMail Online only as Outlook fo...