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Last Updated: 06/28/2024
in Managing Content
For information on inserting images in PoliteMail Online, click here . Your browser does not support HTML5 video. To keep your email size small and fast, we recommend you use PoliteMail's Add Image feature rather than embedding or attachi...
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Last Updated: 06/25/2024
in Managing Lists
To delete a mailing list, go to POLITEMAIL > Lists > Mailing Lists . Check the bubble next to the list you wish to delete and click the 'Delete' button (The 'X' in version 4.9x ). You will now be given a warning asking if you are sure...
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Last Updated: 06/25/2024
in Managing Lists
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Last Updated: 06/19/2024
in Troubleshooting Messages You may receive a warning if your messages are over 500KB in size. This is because larger messages can take a longer time to send and, in some cases, cause PoliteMail to bog down completely (especially if sending to many thousands of recipients). ...
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Last Updated: 06/18/2024
in Measuring Results Sending to Multiple Time Zones If a message was sent as a Scheduled Send message to multiple time zones, PoliteMail automatically sends the email at the appropriate hours for each time zone. Metrics Multiple metrics reports are then generat...
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Last Updated: 06/14/2024
in Sending PoliteMail Templates
Do not use previously sent templates If you have a template you have already sent, it may be tempting to open your Sent folder and modify the sent template or use a copy you have received. Once an email has been processed through Outlook, it r...
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PoliteMail Online will work on a Mac, as well as PoliteMail for Microsoft 365 and the new Outlook, since these are both online. PoliteMail for the Desktop requires the Windows desktop version of Office. Microsoft does not support any add-ins fo...
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Last Updated: 06/12/2024
in Troubleshooting Outlook
Because PoliteMail uses WebView2 for faster performance, clearing the cache in the new Outlook or Outlook for M365 is not as straightforward.
Open the new Outlook or Outlook for M365, and then close it again.
Open a Command Prompt...
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How hidden membership of a list is handled depends greatly on whether you are using Microsoft Graph as part of your PoliteMail setup, which is recommended, or are relying only on Exchange Web Services (EWS). If You're Only Using EWS In the pas...
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Last Updated: 06/11/2024
in Upgrading Although Microsoft does plan to phase out the classic Outlook for the Windows desktop, there are no plans for a full shutdown until at least 2029. Users will receive advance notice of at least 12 months to opt out of the "new" Outlook, and an addit...