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Finding Your PoliteMail Version
PoliteMail 5.0/PoliteMail Online Go to POLITEMAIL > Account > Account. The version number will be the first account setting listed. PoliteMail 4.9 Go to POLITEMAIL > Request ...
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Last Updated: 08/22/2022
in Troubleshooting Metrics You've sent a PoliteMail message. Now, when you check your metrics report, it’s only displaying metrics for some of your contacts. This usually happens when your contacts have different owners. When you import a list, or manually updat...
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PoliteMail will automatically compile interactions into final reports once the send date reaches the Archive age you set. To archive messages and set when they will stop collecting data, open POLITEMAIL > Account ( Settings&nb...
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Last Updated: 08/18/2022
in Measuring Results Like a weather map for your email message, PoliteMail will provide a colored overlay which shows read time and click metrics visually. This data can be used to see how your readers are viewing your content, and where you should be putting key mess...
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Changing Your PoliteMail Password The method only applies if you are using Password Authentication as your method of sign-in. If you are using Single Sign-On methods, you will need to contact your IT Administrator for a new password. A user ca...
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Click here for version 4.9 instructions. Enable HTML Personalization PoliteMail gives you the option to import a customized field with HTML code from a .csv file and have this field appear as a Personalization option in your PoliteMail email m...
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Only Self-Hosted customers will be able to stop an email message in progress by stopping Mailflow. For Cloud customers, please click the Request Support button. Before Proceeding Your Server Connection must be set to Send Email via PoliteMai...
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Last Updated: 10/31/2022
in Troubleshooting Outlook The short answer is, yes! There are a dizzying, and confusing, number of versions of Outlook, so here we'll break it down a bit. Regardless of your version of Outlook, PoliteMail Online is fully functional, with a familiar interfac...
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Make a post to:
https://<url>/odata/Lists(<ListID>)/AddContacts with a json body of
{ “contacts”: [1, 2, 3] }
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Last Updated: 09/09/2022
in Sending PoliteMail Campaigns Go to Results > Messages . Click on the messages you want included in a Campaign. After the messages are highlighted, click on Actions > Add to Campaign ...