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The PoliteMail API is an ODATA Service using the RESTful architecture The PoliteMail Server application provides an Application Programmers Interface (API) which allows you to create programs to utilize PoliteMail functions, without the PoliteMai...
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Created On: 07/10/2019
in Troubleshooting Metrics A known issue in PoliteMail 4.8 is the inability to export some metrics from the Metrics report. This issue is currently being addressed and will be fixed upon the new release in PoliteMail 4.9. There is a workaround to export the metrics if needed...
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Created On: 07/09/2019
in Troubleshooting Images
DESKTOP If you’re using PoliteMail and a red X is appearing when you are using Add Image, or if the image does not display when being received, here are a few settings you can check: Open Internet Options, found in your Control Panel....
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Manage Exchange Service accounts for PoliteMail Server efficiently: learn setup steps, permissions needed, security details, and troubleshooting tips for dynamic distribution list expansion.
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To solve send-to permissions issues for both Mac and Windows users, you can set send-to permissions on Exchange. Users can still select the list in Outlook, but when they send, Exchange rejects it and bounces it back. PoliteMail bypasses that chec...
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Created On: 07/09/2019
in Troubleshooting Outlook
If you are having recurring issues with Outlook crashing, hanging or messages not sending from the Outbox when using PoliteMail, then your Outlook data file needs to be repaired.
Because Outlook data files can become damaged...
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Created On: 07/09/2019
in Sending PoliteMail Learn how to prevent images in PoliteMail emails from being sent as attachments by using the Add Image feature. Fix Outlook settings to reduce email size and ensure proper image display across all email clients.
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Created On: 07/09/2019
in Troubleshooting Outlook Sometimes when connecting to the PoliteMail Server, typically after an update to Outlook or PoliteMail, your login credentials may fail, despite being accurate. This is typically due to a browser cache issue, and the cache must be cleared. Clearin...
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Learn how to add the PoliteMail Server to your network’s trusted zones using Group Policy or Microsoft Intune, including step-by-step instructions for manual and company-wide setup to enhance email measurement and security.
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This article gives simple steps to disable the PoliteMail COM Add-in from Outlook for the Windows desktop.