New Articles

  1. API/Contact

    Entity Description: An email address that is created by a user will automatically be entered into PoliteMail as a Contact. A Contacts information can be added to PoliteMail manually, edited for content, added to a mailing list, or deleted from...
  2. Reverse Proxy Configuration for Mobile Data Collection – On Premise Server Implementations

    Q – Does PoliteMail need external connectivity (outside the firewall) to get mobile enabled? A – No, however PoliteMail does require certain https traffic from the internet to reach the PoliteMail Server. The bottom line is that HTTPS traffic orig...
  3. API/Assign a Contact to a PoliteMail List

    Make a post to: https:// /odata/Lists( )/AddContacts with a json body of { “contacts”: [1, 2, 3] }
  4. Exchange Journaling, E-discovery and Legal Holds

    How is PoliteMail compliant with legal hold and e-discovery requirements? When a litigation begins or is reasonably anticipated, a company must suspend its routine document retention/destruction process to preserve all documents and digital files....
  5. Enabling Send HTML Only

    Complicated nested mime parts can cause Exchange to be unable to apply transport rules. A new config option, ‘SendHtmlOnly’, has been added to enable html only sending that places attachments at the same mime nesting level as the html part. When e...
  6. Experiencing “Slow Image Load Times”?

    For PoliteMail 4.6 users: When viewing any email message, Outlook will usually perform multi-thread content loading (many images loading at once), but sometimes Outlook will perform single-thread content loading (one image loading at a time). How ...
  7. Data Security Notice: Meltdown and Spectre Remediation

    In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence ...
  8. Compliance with EU Data Directive, Individual Privacy

    Within the EU certain countries have strict privacy policies which may prevent you from compiling data at the individual level. If you want to use PoliteMail to get the email metrics (opens, clicks, etc.), but keep the individuals anonymous, you c...
  9. EU Data Directive, January 2012 Update

    On 26 January 2012, the European Commission released new proposals regarding the EU Data Protection Directive (95/94/EC) and e-Privacy Directive (2009/136/EC) which came into effect 25 May 2011. The objective is to make the data protection rules mo...
  10. API / ScheduledSend

    Entity Description: ScheduledSend functions as a delay mechanism for email messages that will be sent at a specified date and time. Properties Name Description Type Additional Information ID Int32 ...