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Measuring iOS and macOS Devices Background Email is typically tracked and measured using small transparent images, which are remotely hosted and referenced over the internet using a standard web http/https request. Sometimes called “tracking b...
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This feature is intended to prevent mailbox congestion after sending an email. Specifically, this feature will suppress certain messages such as out-of-office replies and auto replies that are rule based, as well as soft Delivery/Nondelivery repor...
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Created On: 03/02/2021
in Sending PoliteMail Campaigns Click on Campaigns > Campaigns ( Results > Campaigns in v4.9 ). Double-click on the Campaign you want to remove the message from. Version 5: A list of all messages in the Campaign shows. Click the one you want to remove, then ...
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Created On: 03/02/2021
in User Administration
Please note that only Admins can perform this function, and only if SSO is NOT enabled. If SSO is enabled, all user roles are pulled from the source; changes to users must be made at the source level (Entra ID, etc). If you want to change a ...
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PoliteMail automatically monitors the Outlook standard inbox folder for undeliverable messages and replies. If you use more than one Inbox for sending PoliteMail, you can use the Monitor Other Inboxes setting and PoliteMail will be able to measure...
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Changing Your PoliteMail Password The method only applies if you are using Password Authentication as your method of sign-in. If you are using Single Sign-On methods, you will need to contact your IT Administrator for a new password. A user ca...
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How hidden membership of a list is handled depends greatly on whether you are using Microsoft Graph as part of your PoliteMail setup, which is recommended, or are relying only on Exchange Web Services (EWS). If You're Only Using EWS In the pas...
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Personal Access Tokens (PATs) allow a PoliteMail user to delegate revocable permissions to other users for use with the PoliteMail API. PATs can be granted either to internal PoliteMail users, or external vendors or users. By using a PAT, a user...
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PoliteMail User Authentication with SAML2 and Okta
Open Okta and click the Applications tab, then the Get Started tab, and the 'Create New App' button. The 'Create a New Application Integration' window will appear.
Select 'Web' from th...
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Dynamic distribution groups (DDGs, and often also called Dynamic Distribution Lists or DDLs) are Entra ID objects created to expedite the mass sending of messages in Microsoft Exchange. PoliteMail can expand DDGs in version 4.97 and higher using ...