New Articles

1. How do I create PoliteMail Links in Beefree? New

   Created On: 10/28/2025 in Using the Beefree Editor
   Learn how to add links to your Beefree email campaigns with this step-by-step guide covering content blocks, toolbars, and file imports.

2. Creating a Smart Attachment New

   Created On: 10/28/2025 in Using the PoliteMail Builder Managing Content Smart Attachments
   Learn how to create Smart Attachments in PoliteMail Builder and Beefree Editor with step-by-step instructions for uploading and managing files.

3. How do I create and use Smart Attachments in Beefree? New

   Created On: 10/28/2025 in Using the Beefree Editor
   Creating a Smart Attachment Creating a Smart Attachment simple and straightforward. Click the tab below that corresponds to the Editor that you are using. PoliteMail Builder (Desktop) PoliteMail Builder (On...

4. I use a GPO to allow the automatic download of images in Outlook. How do I get that to work in Beefree? New

   Created On: 10/28/2025 in Using the Beefree Editor
   For Beefree images to download automatically, all you need to do is add  https://beefree-bucket.s3.amazonaws.com  to the GPO.

5. 5.35.5550 New

   Created On: 10/20/2025 in Considering PoliteMail Upgrading Release Notes
   PoliteMail’s latest update adds message expiration to Outlook desktop, improves two-way Entra sync, and enhances the Beefree Editor with font management, multi-image uploads, and RTL support. This release also delivers faster sending, better token handling, and key fixes for SVG, drafts, and templ

6. Custom Fonts in PoliteMail Online New

   Created On: 10/20/2025 in Creating & Sending a Message Composing your Message Font Management
   PoliteMail supports custom system and web fonts, letting users manage and add fonts for use in messages. If a recipient's device lacks the required font, the message reverts to a default font like Times New Roman or Arial, which can affect the design. Only Google Web Fonts are supported, but not all

7. What browsers does PoliteMail work on? New

   Created On: 10/20/2025 in PoliteMail Basics Logging Into PoliteMail
   PoliteMail for M365 and PoliteMail Online work seamlessly across all modern browsers, including the latest versions of Edge, Chrome, Firefox, Opera, and Safari—covering over 97% of global browser usage. Minor visual differences may occur due to variations in browser rendering engines.

8. Can Open Rate be over 100 percent? New

   Created On: 10/20/2025 in Measuring Results Metrics Reports Metrics Calculations
   If you are sending a Measured Message via Aggregate Measurement, it is normal to see an inflated Open Rate, even a rate over 100 percent.  This is because Open Rate will measure ALL instances in which a unique person opened the message.   A mes...

9. How do I clear my internet cache?

   Created On: 10/29/2025 in PoliteMail Basics Training & Support
   Sometimes when connecting to the PoliteMail Server, typically after an update to Outlook or PoliteMail, your login credentials may fail, despite being accurate. This is typically due to a browser cache issue, and the cache must be cleared. Clearin...

10. What is the maximum width I should make my message, in pixels?

    Created On: 10/22/2025 in Creating & Sending a Message Composing your Message Layout
    The ideal email width for Microsoft Outlook is 600 pixels to ensure consistent rendering across clients. Wider designs can display incorrectly due to Outlook’s Word-based rendering engine.

• Viewing 1 - 10
• More →