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Created On: 03/26/2022
in Measuring Results Go to POLITEMAIL > Results > Messages . Version 5.0: Select a message and click Email Metrics. Version 4.9x: Double-click on a message to view it, then click the Benchmark link. Comparing to your Company Average in the M...
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Created On: 03/26/2022
in Measuring Results Segmentation You may often want to break down a Metrics Report by various segments, such as state, department, employee type, etc, beyond the Business and Region fields. For example, you have 2 different distribution lists covering the North an...
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Created On: 03/24/2022
in Managing Content
Adding Video to a Message PoliteMail provides a couple of ways to integrate video into your messages easily! Option One: Link to Video from an Image The most common way to add a video is to first insert an image of your choice from the Poli...
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Created On: 01/31/2022
in Managing Content Links set up through the Insert Hyperlink feature (either by right-clicking or from the Ribbon) from the Compose Message window in Outlook are saved links (1) , whereas links created or added via the PoliteMail Builder or the content data grid...
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Created On: 01/28/2022
in Measuring Results You will find metric reports of Reach, Readership, and Engagement in all Campaign and Account Reports (Admin-only feature). Email Reach Email Reach is defined as the percent of your audience that have received and opened your message a...
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Finding Your PoliteMail Version PoliteMail for Outlook Desktop PoliteMail for M365 PoliteMail Online
POLITEMAIL > Account > Server Info
☰ > Settings > Request Support. Version will be included in the email body.
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Recommended Subject Lines and Ai/B Test In PoliteMail 5.0 and later, you will see a new Ai/B feature under the PoliteMail Builder. Here you can get recommendations from our Artificial Intelligence (AI) model to improve your current email subj...
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Created On: 09/21/2021
in Sending PoliteMail Templates
Do not use previously sent templates If you have a template you have already sent, it may be tempting to open your Sent folder and modify the sent template or use a copy you have received. Once an email has been processed through Outlook, it r...
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Created On: 09/20/2021
PoliteMail Ideas Portal If you are using PoliteMail for the Outlook Desktop, you will see an Ideas Portal button in the PoliteMail ribbon. You can click this button to be directed to our idea submission site. In PoliteMail Online, you can fi...
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Created On: 08/27/2021
in Sending PoliteMail Templates
Rather than use the PoliteMail Builder for Templates, you can import your own HTML files by clicking on the Import HTML File button in the HTML Templates section under the POLITEMAIL tab when you open a New Message: After browsing for and ...