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Outlook Message Preview Preheader text is the text that appears under the Subject line in the Outlook Preview pane. It's the first few lines of the body of your email, but it can also be security notifications such as External Sender alerts. Du...
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A user can specify a different inbox for bounces to be returned to. Using this method, you can keep one sending account free from any undeliverables, and use a separate sending account to monitor bounces. Open a New Message in PoliteMail. D...
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Send Progress Notifications is a configurable service within PoliteMail that notifies a user on the progress of tracked sends. The setting will be applied to very large sends and can be configured to notify the user every 15, 30, 60, or 120 minute...
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Aggregate measurement mode provides you with entry level metrics. Aggregate measures the message, and counts unique devices and browsers. It does not collect or store any Personally Identifiable Information (PII). With Aggregate measurement, t...
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Created On: 04/06/2020
in Sending PoliteMail In any edition of PoliteMail, if an email recipient does not have the font that you are using installed on their device (or the font is not compatible with their OS), the font will be substituted for a generic font depending on the type of font use...
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If you are using PoliteMail version 4.954+, you can use Fallback Expansion instead.
Please note that EWS Client and Graph Client are only used by PoliteMail for the Desktop; PoliteMail Online and 365 can only use the EWS and Graph Serv...
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Created On: 02/05/2020
in Sending PoliteMail Inserting a Bookmark in Outlook In Outlook, the Bookmark feature can help you find or skip to a specific place at ease without scrolling through large blocks of text. Bookmarks are not trackable by PoliteMail as PoliteMail only tracks external link...
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Created On: 12/04/2019
in Measuring Results Only Admin users have the ability to view the results of an entire account. The Account Report includes all measured emails sent by all users (including PreFlight Test sends, unless removed in Preferences ), and provides metrics for open ra...
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It is recommended to resize your images before importing into PoliteMail. While the PoliteMail Builder will automatically resize images based on width, this can cause your text or image to move within your template, or for your image to appear stret...
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Mobile Responsiveness PoliteMail templates use responsive design to adjust the layout to look great on any device. However, not every device handles responsive code the same way, which can make your Message or Template look a little different on mo...