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Last Updated: 01/30/2023
in Measuring Results Reporting in PoliteMail You can generate metric reports based on: Individual messages Campaigns Mailing lists By Sender By From Address Account-wide (Admins only) If you’d like to create a custom metrics report, you can select indi...
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Last Updated: 01/30/2023
in Upgrading Starting with version 5.0, you are now able to group links by category. You can also export their results either by single messages, or by groups of messages.
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Last Updated: 01/30/2023
in Sending PoliteMail Version 5.0 does support dynamic distribution lists if configured correctly. We can review your specific set-up during your implementation call.
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PoliteMail online is not built on Sharepoint online, but the interfaces are indeed similar. Since they are different, however, additional 365 capabilities like building flows to automate email sends are not currently available. We have integr...
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Last Updated: 01/27/2023
in Measuring Results In addition to metrics for a Message or Campaign, version 5 of PoliteMail also can provide metrics for several other components, shown below: Report Description Mailing List Shows the Reach, Readership, and Engagement broken d...
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Last Updated: 01/27/2023
in Measuring Results Viewing Individual Opens or Clicks (or not) Viewing individual opens or clicks can only be done if the message was sent via Individual Measurement . To view details, click on any subheading under the circle graphs when viewing a Metrics Repor...
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Last Updated: 01/23/2023
in Sending PoliteMail Campaigns No. To delete a scheduled send, go to PoliteMail > Campaigns > Scheduled Sends. Click on the message you want to delete. Click the X button next to "Actions" to delete the Scheduled Send. You can also disable a send if you need...
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Last Updated: 01/18/2023
in Troubleshooting Messages If your Exchange system allows spoofing, you can do it with PoliteMail, but generally these get blocked/rejected, as email spoofing is seen as more of a security risk than not. If you set PoliteMail to send via the Server (not the Outbox), enable tr...
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Last Updated: 01/18/2023
in Measuring Results The sender's time zone.
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Measured messages do generally use a "tracking beacon", which is a one-pixel image. If recipients of the e-mail receive a "Click to download images" prompt, but they don't download them, then you won't get metrics.&...