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Archiving controls how your PoliteMail data is archived and cached. Users can manually update metric reports by clicking the Update button at the top of the report. Automatic updating is determined by your Report update intervals. PoliteMa...
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Created On: 07/11/2019
in Measuring Results A section of your Email Metrics calculates the estimated time it will take to read your message. PoliteMail also uses Microsoft Word tools to calculate readability scores using the Flesch Reading Ease and Flesch-Kincaid Grade Level tests ...
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Created On: 07/11/2019
in Managing Content
PoliteMail’s Smart Attachment feature is a great way to keep your email message size down by hosting attachments on PoliteMail’s server, versus using Outlook’s Add Attachment feature. These attachments can also be measured and reported on. Examp...
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Draft a new message, then select PoliteMail > Personalization and choose the field you want to insert. The field text is inserted into your message and the data will be replaced (merged) when you Send . When you choose a personalization field...
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Created On: 07/11/2019
in Managing Content
For information on inserting images in PoliteMail Online, click here . Your browser does not support HTML5 video. To keep your email size small and fast, we recommend you use PoliteMail's Add Image feature rather than embedding or attachi...
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This applies to PoliteMail v. 4.5 - 4.8. For v.4.9+, you can use the Appointment Tracking feature. To insert an Outlook calendar Meeting invite as a Smart Attachment: Open your Outlook Calendar > New Meeting . Add all details: d...
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Created On: 07/10/2019
in Managing Content PoliteMail supports adding animated GIFs to Outlook emails, however, animated GIFs are not supported in Outlook 2007-2016. Here is a handy reference chart that shows which Email Clients support animated GIFs. Email Client Animated GIFs Supporte...
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Created On: 07/10/2019
in Managing Content
PoliteMail's feedback options include Open Visibility, ratings, and questions for simple polls. This article will discuss the rating, yes no maybe, and multiple choice options. If you get an error saying "open visibility is not supported with...
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PoliteMail, like all email marketing software, uses standard web-page image beacon to determine opens. Email open measurement is the result of the recipient displaying the images within the email. It is the image referenced from the PoliteMail Ser...
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Created On: 07/10/2019
in Troubleshooting Messages
If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions such as font size, bold/italic or font color may not hold within your templates or email messages. These same messages may view as revised on sy...