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Created On: 07/13/2022
in Managing Content In version 5.0 of PoliteMail, both desktop as well as online, you have the option of making some content items, such as Images, Links, and Smart Attachments, Shared and/or Secured. In earlier versions of PoliteMail, a similar version of this fun...
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Created On: 07/13/2022
in Managing Content Brand Themes can hold your organization’s specific font and colors, and apply them to any template. Brand themes can only be created in the PoliteMail Builder . Creating a Brand Theme Starting with Version 5.1 of PoliteMail, there is an...
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Your browser does not support HTML5 video. Because of how Outlook is structured, when you select a Custom Field for personalization, Outlook will insert it in the body of your email, and does not give you the option to insert it in the Subje...
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Version 5 has new Documentation! The PoliteMail 5.0 Admin Guide.pdf covers the basic setup and usage of PoliteMail for an Administrator, such as setting up users, a list of all settings, importing lists, etc. The Admin Guide covers all interf...
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Version 5.0 of PoliteMail has new editions of the software! The PoliteMail 5.0 User Guide.pdf covers the basics of using PoliteMail for all interfaces: the desktop COM Add-In, PoliteMail Online, or PoliteMail for Microsoft 365. Older Version...
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Note: This article assumes a familiarity with the various components of PoliteMail. For detailed information on Content items, Settings, Mailing Lists, and Reporting, please refer to the User Guide for either PoliteMail Online or PoliteMail for t...
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Created On: 03/26/2022
in Measuring Results Go to POLITEMAIL > Results > Messages . Version 5.0: Select a message and click Email Metrics. Version 4.9x: Double-click on a message to view it, then click the Benchmark link. Comparing to your Com...
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Created On: 03/26/2022
in Measuring Results Segmentation You may often want to break down a Metrics Report by various segments, such as state, department, employee type, etc, beyond the Business and Region fields. For example, you have 2 different distribution lists covering the Nor...
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Created On: 03/24/2022
in Managing Content Adding Video to a Message Requirements Running video in Outlook requires Outlook version 2112 or later, and PoliteMail version 5.0 or later. If you are on an earlier version of PoliteMail, you can still send video thumbnails and link to an...
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Created On: 01/31/2022
in Managing Content Links set up through the Insert Hyperlink feature (either by right-clicking or from the Ribbon) from the Compose Message window in Outlook are saved links (1) , whereas links created or added via the PoliteMail Builder or the content data...