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Entity Description: UserType is the profile information about the User that is used in PoliteMail for sending tracked email and Metric information. Properties Name Description Type Additional Information ID Int32 Na...
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Last Updated: 08/18/2022
in Troubleshooting Messages The typical behavior of the Office 365 Group (without measurement) is that if the sender is in the same group, then the sender won’t receive the message but other members of the Group will. All the combinations of measurement and server sending, e...
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Last Updated: 08/24/2022
in Measuring Results Older metrics reports will migrate to 5.0 with no issue; there should be no gaps in reporting or features.
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Last Updated: 08/11/2022
in Troubleshooting Configuration Microsoft Outlook allows you to add multiple Microsoft Exchange accounts to the same profile. This may cause some errors and unexpected behavior. Please visit this Microsoft article for an explanation of these errors. ...
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Last Updated: 09/27/2023
in Managing Content Indexing of Smart Attachments Generally, Smart Attachments (or any attachment for that matter) were not indexed (scanned by search engines) if a bit of embedded text (robots.txt) was included (more information can be found here ). In September o...
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Last Updated: 08/24/2022
in Sending PoliteMail Yes, Admins will have the ability to limit Measurement Modes. Admins can also lock down that setting and make it global, so all users have the same Measurement Modes available to them.
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Entity Description: PoliteMail places a DeviceCount cookie on the recipient’s device that is used to open a tracked email. For example, PoliteMail counts the number of devices that was used to open a tracked email. (e.g. iPad, desktop, mobile dev...
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System Administrator Settings
The table below lists the many settings available to the System Administrator (Sysadmin) role.
Beware: Make sure you know what you're doing! Changing these settings can cause PoliteMail to cease to...
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With support for SAML 2.0 and OpenID, SSO protocols with better features and security, PoliteMail Online is not compatible with WS-Fed.
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Entity Description: Stage is defined as an area for individual contact information in the PoliteMail database. Stage includes other entities as Opt-In and Opt-Out information. Properties Name Description Type Additional Informati...