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Clients using Windows Defender who attempt to load the client.zip file will receive a false/positive trojan warning as follows:
The client .zip file does not contain a trojan. To our knowledge, only Windows Defender is flagging the file as a t...
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Last Updated: 08/11/2022
in Troubleshooting Configuration Microsoft Outlook allows you to add multiple Microsoft Exchange accounts to the same profile. This may cause some errors and unexpected behavior. Please visit this Microsoft article for an explanation of these errors. ...
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Entity Description: SurveyAllowedAnswer allows the email recipient/survey respondent to view the results of the survey upon submitting the vote or selection. Properties Name Description Type Additional Information ID Int3...
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Last Updated: 08/24/2022
in Upgrading Yes!
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Last Updated: 08/24/2022
in Upgrading Yes, you can choose to use PoliteMail entirely online.
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Entity Description: PoliteMail places a DeviceCount cookie on the recipient’s device that is used to open a tracked email. For example, PoliteMail counts the number of devices that was used to open a tracked email. (e.g. iPad, desktop, mobi...
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Last Updated: 08/24/2022
in Upgrading Yes!
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Entity Description: SurveyAnswer results will be found on the bottom of the metrics reports page. Multiple survey answers will appear on the same metrics page. Properties Name Description Type Additional Information ID In...
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Entity Description: PoliteMail places a cookie on the recipient’s device that is used to open a tracked email. For example, if the Device that was used to open a tracked email was an iPad, a cookie is placed on the iPad enabling PoliteMail ...
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Last Updated: 08/24/2022
in Measuring Results Older metrics reports will migrate to 5.0 with no issue; there should be no gaps in reporting or features.