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Entity Description: UserType is the profile information about the User that is used in PoliteMail for sending tracked email and Metric information. Properties Name Description Type Additional Information ID Int32 Na...
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Entity Description: Image allows a user to add an Image to the PoliteMail images repository to be referenced in the email, downloaded, and displayed as an embedded image in the email. The image is hosted on the PoliteMail server which enables the...
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Last Updated: 08/24/2022
in Measuring Results
Older metrics reports will migrate to 5.0 with no issue; there should be no gaps in reporting or features.
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Last Updated: 09/27/2023
in Managing Content
Indexing of Smart Attachments Generally, Smart Attachments (or any attachment for that matter) were not indexed (scanned by search engines) if a bit of embedded text (robots.txt) was included (more information can be found here ). In September o...
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Last Updated: 07/08/2025
in Sending PoliteMail
PoliteMail Admins have the ability to limit Measurement Modes globally for all users.
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Last Updated: 08/11/2022
in Troubleshooting Configuration
Microsoft Outlook allows you to add multiple Microsoft Exchange accounts to the same profile. This may cause some errors and unexpected behavior. Please visit this Microsoft article for an explanation of these errors. ...
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Last Updated: 08/18/2022
in Troubleshooting Messages
The typical behavior of the Office 365 Group (without measurement) is that if the sender is in the same group, then the sender won’t receive the message but other members of the Group will. All the combinations of measurement and server sending, e...
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Entity Description:
Region works in conjunction with Business to identify and group PoliteMail Users by location (e.g. territories, State, East Coast, West Coast, North America, South America, etc….).
Properties
Name
Descrip...
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Entity Description: Stage is defined as an area for individual contact information in the PoliteMail database. Stage includes other entities as Opt-In and Opt-Out information. Properties Name Description Type Additional Informati...
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Subject Suggester enhances PoliteMail’s Ai/B Subject Line testing by offering real-time, AI-powered subject line suggestions directly within the subject field.