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Last Updated: 01/12/2024
in Managing Lists
Regex is an abbreviated term for "regular expressions", and is a standardized set of text that can help you find what you're looking for quickly. For example, /w typically means to match character from A-Z or 0-9, in upper or lower case, while ^nst...
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Last Updated: 08/24/2022
in Upgrading
Yes! PoliteMail for Desktop is much faster and more efficient.
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Last Updated: 08/24/2022
in Upgrading
We have added more template options, but PoliteMail must conform to the limitations of Outlook in order to make the email mobile-responsive.
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Entity Description: SurveyAnswer results will be found on the bottom of the metrics reports page. Multiple survey answers will appear on the same metrics page. Properties Name Description Type Additional Information ID In...
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Last Updated: 08/24/2022
in Upgrading
Yes, you can choose to use PoliteMail entirely online.
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Last Updated: 08/24/2022
in Sending PoliteMail
Yes, Admins will have the ability to limit Measurement Modes. Admins can also lock down that setting and make it global, so all users have the same Measurement Modes available to them.
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Last Updated: 01/12/2023
in Measuring Results
Below are descriptions of all the read rates, although they appear in different places on the metrics report. Note that any email viewed in the Outlook preview pane is also considered an open. Ignored = Any opened email for less than 3 secon...
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Last Updated: 12/15/2022
in Sending PoliteMail Templates
You can tell if a content item has tags in two ways: from the PoliteMail Builder, and when viewing the list of items from the Content menu. From the PoliteMail Builder
When viewing content in the PoliteMail Builder, items with a solid gray ...
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Last Updated: 08/24/2022
in Measuring Results
Older metrics reports will migrate to 5.0 with no issue; there should be no gaps in reporting or features.
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Entity Description:
Region works in conjunction with Business to identify and group PoliteMail Users by location (e.g. territories, State, East Coast, West Coast, North America, South America, etc….).
Properties
Name
Descrip...