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Entity Description: All PoliteMail that is distributed is tracked and a record of interactions (e.g. Open and Click counts) with the recipients and the Email is stored and the metadata parsed to capture the metrics for future analysis. Properti...
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Gain an overview of PoliteMail’s comprehensive System Administrator settings, covering authentication, licensing, security protocols, mail sending configurations, caching, software scaling, and UI customization options, designed to optimize performance and secure email communications.
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The API in 5.0 will provide access to data elements which were previously unavailable in older versions, including enhanced Campaign, Business and Region information, as well as other new metrics calculations. Also, the API supports queryable attr...
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Last Updated: 08/11/2022
in Troubleshooting Configuration Invalid Credential Error In order to resolve this issue, try clearing the Internet cache and restarting Outlook. ...
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Last Updated: 12/11/2023
in Managing Content Although you can set the colors of active, visited, and unclicked links when creating a Brand Theme using the PoliteMail Builder in PoliteMail for the Windows desktop or PoliteMail Online, the color of links in M365 is actually controlled by the app...
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With support for SAML 2.0 and OpenID, SSO protocols with better features and security, PoliteMail for the Outlook desktop can be configured to work with WS-Fed. PoliteMail Online is not compatible with WS-Fed.
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Entity Description: PoliteMail’s SmartAttachment enables email attachments to be tracked to know who is opening the email messages. SmartAttachment is inserted into the email as a link and the file is uploaded to the Content Library. Properties...
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Entity Description: UserType is the profile information about the User that is used in PoliteMail for sending tracked email and Metric information. Properties Name Description Type Additional Information ID Int32 Na...
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Entity Description: PoliteMail places a DeviceCount cookie on the recipient’s device that is used to open a tracked email. For example, PoliteMail counts the number of devices that was used to open a tracked email. (e.g. iPad, desktop, mobile dev...
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Entity Description: SurveyAnswer results will be found on the bottom of the metrics reports page. Multiple survey answers will appear on the same metrics page. Properties Name Description Type Additional Information ID In...