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Last Updated: 01/12/2023
in Managing Content A thumbs up or thumbs down button is considered a poll in PoliteMail. When a recipient gives a thumbs up or thumbs down, they are brought to a web page where they can view the results. ...
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Entity Description: All PoliteMail that is distributed is tracked and a record of interactions (e.g. Open and Click counts) with the recipients and the Email is stored and the metadata parsed to capture the metrics for future analysis. Properti...
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Creating non-Breaking Space Sometimes you may need to insert a space between words, but you don't want the system to force a line break there, no matter what! This is a functionality built into Windows or MacOS, not PoliteMail. Use the below ke...
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The API in 5.0 will provide access to data elements which were previously unavailable in older versions, including enhanced Campaign, Business and Region information, as well as other new metrics calculations. Also, the API supports queryable attr...
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Sending via the Outbox is useful in that it allows you to send messages without having to configure a mail flow. However, it is not recommended when sending to more that roughly 2000 recipients per message. As a result, PoliteMail will automatica...
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Last Updated: 08/11/2022
in Troubleshooting Configuration Invalid Credential Error In order to resolve this issue, try clearing the Internet cache and restarting Outlook. ...
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Last Updated: 12/11/2023
in Managing Content Although you can set the colors of active, visited, and unclicked links when creating a Brand Theme using the PoliteMail Builder in PoliteMail for the Windows desktop or PoliteMail Online, the color of links in M365 is actually controlled by the app...
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Entity Description: PoliteMail’s SmartAttachment enables email attachments to be tracked to know who is opening the email messages. SmartAttachment is inserted into the email as a link and the file is uploaded to the Content Library. Properties...
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Entity Description: Image allows a user to add an Image to the PoliteMail images repository to be referenced in the email, downloaded, and displayed as an embedded image in the email. The image is hosted on the PoliteMail server which enables the...
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Entity Description: UserType is the profile information about the User that is used in PoliteMail for sending tracked email and Metric information. Properties Name Description Type Additional Information ID Int32 Na...