Popular Articles

  1. Using the API with Message Tagging

    Message Tags and the PoliteMail API Under SentMessages, there are three POST API calls that refer to Message Tags: GetByTag AddTag RemoveTag Below is some sample code to show how these might be used.  Please note that the code below is writ...
  2. Can we change the preview header text in PoliteMail Online?

    Not at this time..
  3. How To Show, Hide, And Edit Columns in a Grid View

    Once you’ve uploaded or created a mailing list, or are viewing any other list of content items, campaigns, etc., PoliteMail gives you a number of options to customize and display the list information. You can use the Search  feature to search ...
  4. API / Template

    Entity Description: Template entity provides users the capability to design professional looking templates that can be used and modified for totally customizable email messages. The templates are saved and can be reused in other mailings. Prope...
  5. What does the Sync button do when viewing my Lists?

    If a custom field value in a Filtered List is changed, it might not be reflected in the Filtered List membership right away.  To address this, you can click the Sync button to update the counts on demand. Once clicked, PoliteMail will displa...
  6. Using Bulk Update to Change Multiple Fields in a List

    The Bulk Update feature in PoliteMail allows you to choose multiple columns within a List and add or change them to one common value. This allows for quick editing within Lists. 1.  Go to  POLITEMAIL > Lists >  Mailing Lists 2.  Click on the...
  7. PoliteMail Interactions

    In PoliteMail 5.0, the PoliteMail Panel is called "Interactions."  You can monitor how many people are opening your email in near real-time, as well as get information such as Response type from your recipients and what kind of actions were tak...
  8. How does someone opt back in after they've opted out?

    Allowing a User to Opt In While you can always add an opt-out footer to your messages and customize it so that users can opt in as well, users who have opted out already will not receive those messages.  In addition, you may want to provide use...
  9. How do I narrow down the lists displayed on screen?

    Narrowing Down a List If you need to narrow down the lists displayed, there are a few options. You can filter the lists to only show lists that have been created by you or a particular user. Click the arrow next to Owner. Version 5.0:   Click...
  10. How does auto-hyphenation work in PoliteMail?

    Auto-Hyphenation Auto-hyphenated text (top) versus non-hyphenated at bottom. PoliteMail version 5.1 and later gives the option to toggle auto-hyphenation in your message.  Hyphenation can make the length of each line of text more consis...