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Last Updated: 08/11/2022
in Troubleshooting Outlook Resolving Display Issues This issue is very often related to the text scaling setting on your machine. If your text scaling is over 100%, pictures will look fine in the draft but when sent they appear differently. When creating templates, ...
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Last Updated: 07/10/2023
in Troubleshooting Metrics A known issue in PoliteMail 4.8 is the inability to export some metrics from the Metrics report. This issue is currently being addressed and will be fixed upon the new release in PoliteMail 4.9. There is a workaround to export the metrics if needed...
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Last Updated: 09/29/2023
in Sending PoliteMail For security purposes, PoliteMail is restricted to MS Graph list expansion and SSO authentication requests in Entra ID. However, you can leverage some of the capabilities of our Syncronym product for effective list management and metrics capture. ...
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Last Updated: 08/24/2022
in Sending PoliteMail Not at this time..
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Message Tags and the PoliteMail API Under SentMessages, there are three POST API calls that refer to Message Tags: GetByTag AddTag RemoveTag Below is some sample code to show how these might be used. Please note that the code below is...
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Last Updated: 11/21/2022
in Managing Content Making Changes to Brand Themes You can edit any Brand Theme you made by selecting it from the PoliteMail Builder, making your changes, and then saving it. However, you can only make changes to a Brand Theme you created; Brand Themes that have been...
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Last Updated: 01/16/2023
in User Administration When viewing a list of users under Account, you can click on any user to view their details and see a checkbox to indicate if the User is active or not. Users marked as Inactive: Are no longer able to log in, No longer count as a license un...
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User.Read : GET /me GET /users/{id | userPrincipalName} GroupMember.Read.All : GET /groups/{id}/members GET /groups/{id}/transitiveMembers MailboxSettings.Read : &nbs...
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Authentication and SMTP Services HTTP Authentication Authentication, or the process of identifying who the client is (usually for determining the level of access to grant), is supported in the HTTP protocol with several possible authentication sch...
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Last Updated: 08/18/2022
in Troubleshooting Messages The typical behavior of the Office 365 Group (without measurement) is that if the sender is in the same group, then the sender won’t receive the message but other members of the Group will. All the combinations of measurement and server sendi...