-
Entity Description: Template entity provides users the capability to design professional looking templates that can be used and modified for totally customizable email messages. The templates are saved and can be reused in other mailings. Prope...
-
Last Updated: 07/10/2023
in Troubleshooting Metrics A known issue in PoliteMail 4.8 is the inability to export some metrics from the Metrics report. This issue is currently being addressed and will be fixed upon the new release in PoliteMail 4.9. There is a workaround to export the metrics if needed...
-
Last Updated: 09/29/2023
in Sending PoliteMail For security purposes, PoliteMail is restricted to MS Graph list expansion and SSO authentication requests in Entra ID. However, you can leverage some of the capabilities of our Syncronym product for effective list management and metrics capture. ...
-
Last Updated: 06/15/2023
in Managing Lists Allowing a User to Opt In While you can always add an opt-out footer to your messages and customize it so that users can opt in as well, users who have opted out already will not receive those messages. In addition, you may want to provide use...
-
Last Updated: 08/23/2022
in Managing Content Once you’ve uploaded or created a mailing list, or are viewing any other list of content items, campaigns, etc., PoliteMail gives you a number of options to customize and display the list information. You can use the Search feature to search ...
-
Last Updated: 08/24/2022
in Sending PoliteMail Not at this time..
-
An Internet Protocol (IP) address is a string of numbers separated by periods. IP addresses are expressed as a set of four numbers (IPv4) — an example address might be 192.158.1.38. Each number in the set can range from 0 to 255. So, the full IP add...
-
Last Updated: 08/22/2022
in Managing Lists The Bulk Update feature in PoliteMail allows you to choose multiple columns within a List and add or change them to one common value. This allows for quick editing within Lists. 1. Go to POLITEMAIL > Lists > Mailing Lists 2. Click on the...
-
Message Tags and the PoliteMail API Under SentMessages, there are three POST API calls that refer to Message Tags: GetByTag AddTag RemoveTag Below is some sample code to show how these might be used. Please note that the code below is writ...
-
Last Updated: 08/18/2022
in Troubleshooting Images As a best practice, its recommended to use PoliteMail's Add Image feature. However, if you paste images into your email, or use Outlook’s Insert picture command, Outlook will place the images into your email as file attachments. When you send to...