Popular Articles

  1. Can I make a Smart Attachment available only to internal recipients?

    Yes!  Publicly viewable Smart Attachments are handy when sending a file to someone outside of your organization, such as a vendor, affiliate, or to mobile devices.  However, you can also mark a Smart Attachment as Secure if you need to, although th...
  2. Changing the Logo on the Survey or Poll Page

    This function can be done by Admins only. When a user answers a survey or poll question, they will be brought to a separate page to view the results. You can modify this page with your company's logo or any other image. This is an Admin-only fu...
  3. Using Opt-In in PoliteMail 4.8

    This feature applies to version 4.8 and under.  For versions 4.9 and up, please refer to this article on Subscriptions . Using the Opt-In Feature in PoliteMail gives the recipient the choice to continue receiving emails from you. Every Mailing L...
  4. How do I get a link to give to people to subscribe to Mailing Lists?

    Getting a Subscription URL to Share Getting a Subscription link allows you to send it to recipients in any message, even outside of PoliteMail or on messaging platforms such as Teams or Slack. Go to PoliteMail > Account  ( Settings  in v4.9 ) ...
  5. Using the API with Message Tagging

    Message Tags and the PoliteMail API Under SentMessages, there are three POST API calls that refer to Message Tags: GetByTag AddTag RemoveTag Below is some sample code to show how these might be used.  Please note that the code below is writ...
  6. How do I open a previously sent message?

    In PoliteMail for the Outlook desktop, you can access it in your Sent folder.  Note that PoliteMail Online does not have a Sent Items folder, so this option is not available. For the metrics, you can to POLITEMAIL > Results > Messages and double-...
  7. How can I speed up sending to large lists with Aggregate Measurement?

    Sending to Large Lists with Aggregate Measurement The process below will skip list expansion and send a single email to the SMTP endpoint.   For large lists this will result in the message being delivered faster than if it was sent using individ...
  8. Data Security Notice: Meltdown and Spectre Remediation

    In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence ...
  9. How do I install a modern Add-in using a URL?

    In the interest of security, Microsoft no longer supports installing an add-in directly from a URL, but only from a downloaded file.  To do this: Go to https://aka.ms/olksideload to open the Add-Ins for Outlook dialog. Select 'My add-ins'. In...
  10. Download PoliteMail's Free API List Comparison Tool

    This free tool is intended to help with contact management by comparing lists. Watch the tutorial video and download the .exe program at the bottom of this article. ...