Popular Articles

  1. Changing the Logo on the Survey or Poll Page

    This function can be done by Admins only. When a user answers a survey or poll question, they will be brought to a separate page to view the results. You can modify this page with your company's logo or any other image. This is an Admin-only fu...
  2. How do I get a link to give to people to subscribe to Mailing Lists?

    Getting a Subscription URL to Share Getting a Subscription link allows you to send it to recipients in any message, even outside of PoliteMail or on messaging platforms such as Teams or Slack. Go to PoliteMail > Account  ( Settings  in v4.9 ) ...
  3. PoliteMail Ideas Portal

    PoliteMail Ideas Portal If you are using PoliteMail for the Outlook Desktop, you will see an Ideas Portal button in the PoliteMail ribbon.  You can click this button to be directed to our idea submission site.  In PoliteMail Online, you can fi...
  4. Using Microsoft Stream with PoliteMail

    Uploading a Video to Microsoft Stream From the Microsoft Stream home page, click on the upload button in the right-hand corner of the header. There is also an option to upload a video on the final page of the homepage carousel. After choosing...
  5. API / Read

    Entity Description: Read is an entity if the PoliteMail Tracking feature. Read tracks the open rate, recipient, Browser, device used, device manufacturer, along with the Time Read (how long a recipient has the email open to Read the information)...
  6. Using Opt-In in PoliteMail 4.8

    This feature applies to version 4.8 and under.  For versions 4.9 and up, please refer to this article on Subscriptions . Using the Opt-In Feature in PoliteMail gives the recipient the choice to continue receiving emails from you. Every Mailing L...
  7. How can I speed up sending to large lists with Aggregate Measurement?

    Sending to Large Lists with Aggregate Measurement The process below will skip list expansion and send a single email to the SMTP endpoint.   For large lists this will result in the message being delivered faster than if it was sent using individ...
  8. Exchange Journaling, E-discovery and Legal Holds

    How is PoliteMail compliant with legal hold and e-discovery requirements? When a litigation begins or is reasonably anticipated, a company must suspend its routine document retention/destruction process to preserve all documents and digital files....
  9. Download PoliteMail's Free API List Comparison Tool

    This free tool is intended to help with contact management by comparing lists. Watch the tutorial video and download the .exe program at the bottom of this article. ...
  10. API / User

    Entity Description: User is the information about the User that is used in PoliteMail for sending email and Metric information. PoliteMail also defines the User a Role in the system and level of access and sharing the user has within the system....