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Entity Description:
The Report entity compiles and displays aggregate information from a tracked email in the metrics section of PoliteMail. Compiled metrics such as unique mobile click-through rates, Unique URLS, multiple opens, time-to-read, e...
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Entity Description:
ScheduledSend functions as a delay mechanism for email messages that will be sent at a specified date and time.
Properties
Name
Description
Type
Additional Information
ID
Int32
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On 26 January 2012, the European Commission released new proposals regarding the EU Data Protection Directive (95/94/EC) and e-Privacy Directive (2009/136/EC) which came into effect 25 May 2011. The objective is to make the data protection rules mo...
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Last Updated: 08/02/2022
in Troubleshooting Configuration Adding your Internet email accounts to Outlook is simple. Integrating your internet email accounts within Outlook gives you the ability to send and receive email to and from your Internet email addresses within Outlook, or using the online service. ...
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Within the EU certain countries have strict privacy policies which may prevent you from compiling data at the individual level.
If you want to use PoliteMail to get the email metrics (opens, clicks, etc.), but keep the individuals anonymous, you c...
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Last Updated: 08/02/2022
in Troubleshooting Outlook For PoliteMail 4.6 users:
When viewing any email message, Outlook will usually perform multi-thread content loading (many images loading at once), but sometimes Outlook will perform single-thread content loading (one image loading at a time). How ...
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In regards to the industry-wide processor in-memory security vulnerabilities known as “Meltdown” and “Spectre” as of 1/12/2018 the PoliteMail data security administration team has completed their analysis and is confirming there is no evidence ...
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Last Updated: 08/02/2022
in Troubleshooting Configuration Complicated nested mime parts can cause Exchange to be unable to apply transport rules.
A new config option, ‘SendHtmlOnly’, has been added to enable html only sending that places attachments at the same mime nesting level as the html part. When e...
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How is PoliteMail compliant with legal hold and e-discovery requirements?
When a litigation begins or is reasonably anticipated, a company must suspend its routine document retention/destruction process to preserve all documents and digital files....
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Last Updated: 08/02/2022
in Troubleshooting Configuration Q – Does PoliteMail need external connectivity (outside the firewall) to get mobile enabled? A – No, however PoliteMail does require certain https traffic from the internet to reach the PoliteMail Server.
The bottom line is that HTTPS traffic orig...