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You can send regular file attachments with PoliteMail—just use Outlook’s standard Attach File command. You can save file attachments within templates as well. For example, if you have standard follow-up material you send as e...
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Last Updated: 08/15/2022
in Sending PoliteMail Campaigns You have the ability to replace an image or link after an email has been sent. There is no way to edit a Smart Attachment that has already been sent. You would need to resend an email with the correct Smart Attachment. However, you can edit ...
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Only Self-Hosted customers will be able to stop an email message in progress by stopping Mailflow. For Cloud customers, please click the Request Support button. Before Proceeding Your Server Connection must be set to Send Email via PoliteMai...
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PoliteMail provides a feature which enables analytics tools such as Google Analytics, Webtrends, or Adobe Analytics to measure your email traffic by campaign. Often, these visitors will arrive at your site because of a link within an email message ...
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This procedure only applies when sending via Outbox, or when adding the From Address from the Global Address book. It gives the user permission to send from that email address without tracking turned on. For sending via the PoliteMail Server, p...
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Last Updated: 08/11/2022
in Managing Content PoliteMail supports adding animated GIFs to Outlook emails, however, animated GIFs are not supported in Outlook 2007-2016. Here is a handy reference chart that shows which Email Clients support animated GIFs. Email Client Animated GIFs Supporte...
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To turn PoliteMail measurement (formerly called "tracking") on, create a new message. Click the PoliteMail flag logo. Select the measurement mode you would like to use. ...
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Last Updated: 08/11/2022
in Troubleshooting Outlook Resolving Display Issues This issue is very often related to the text scaling setting on your machine. If your text scaling is over 100%, pictures will look fine in the draft but when sent they appear differently. When creating templates, ...
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Last Updated: 08/11/2022
in Troubleshooting Configuration Invalid Credential Error In order to resolve this issue, try clearing the Internet cache and restarting Outlook. ...
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Last Updated: 08/11/2022
in Troubleshooting Configuration Microsoft Outlook allows you to add multiple Microsoft Exchange accounts to the same profile. This may cause some errors and unexpected behavior. Please visit this Microsoft article for an explanation of these errors. ...