Updated Articles

  1. Can PoliteMail track people who have forwarded a message? Updated

    PoliteMail tracks "Likely Forwarded" emails when using Individual or Anonymous Measurement Mode, detecting messages opened by multiple devices and unique IP addresses. Forwarded messages may appear differently due to email client rendering and code changes, regardless of platform or editor used.
  2. Does PoliteMail work with third-party template providers such as Beefree? Updated

    PoliteMail Online now supports the Beefree Editor—use pre-designed templates or create your own, with full access to PoliteMail metrics and lists.
  3. Known Issues with Beefree in PoliteMail Updated

    Beefree integration with PoliteMail is one of the newest features with version 5.3, and while the experience is a very smooth one, there are some things at this early juncture that you should be aware of. I cannot access my Smart Attachments o...
  4. How does the new PoliteMail Builder work? Updated

    Discover the new PoliteMail Builder—featuring an easier layout, drag-and-drop content, AI-powered subject suggestions, and Folders for organizing templates, layouts, and assets.
  5.  Adding Images to a Message Updated

    Adding Images in PoliteMail for the Desktop For information on inserting images in POLITEMAIL ONLINE , click here . Your browser does not support HTML5 video. To keep your email size small and fast, we recommend you ...
  6. Message Expiration Updated

    Learn how to use PoliteMail’s Message Expiration feature (v5.1+) to set expiration dates for time-sensitive messages. Works with PoliteMail 365 and Online editions. Includes setup requirements, scheduling options, and admin controls for modifying or deleting expirations.
  7. Adding, Replacing, Migrating, and Deleting Users Updated

    To perform any of these tasks, you must have Admin privileges. If you are not an Admin, please contact your local PoliteMail Administrator for assistance. Verify your Licenses To add, delete, or migrate a user there are a few simple ...
  8. What is Syncronym? Updated

    An introduction to Syncronym by PoliteMail, an ETL tool that automates and simplifies distribution list management for organizations by synchronizing data from HR, AD, and payroll systems, offering flexible deployment options and dynamic contact list creation.
  9. Send via Graph Updated

    PoliteMail supports sending via Microsoft Graph for faster, secure delivery without extra configuration—ideal for high-volume, trusted email sends.
  10. 5.35.5550 New

    A description of the latest bugfixes and performance improvements introduced in version 5.35.5550 of PoliteMail.