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Last Updated: 09/01/2023
in Managing Content Adding Images with PoliteMail Online Using the Add Image Button If you have the URL of an image that is stored online, you can use the Add Image button to insert it into your message. Note that this can only be done with online files; to in...
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Last Updated: 09/01/2023
in Managing Lists This feature applies to Version 4.9 and under. For versions 4.9.1 and up, please refer to the article on Subscriptions . The opt-out feature removes the contact from ALL mailing lists. Customizing Your Opt-Out Page It’s a good idea to begi...
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Last Updated: 09/01/2023
in Managing Lists This feature applies to version 4.8 and under. For versions 4.9 and up, please refer to this article on Subscriptions . Using the Opt-In Feature in PoliteMail gives the recipient the choice to continue receiving emails from you. Every Mailing L...
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An ActiveX Control might be unsafe to interact with other parts of this page... If you encounter the following dialog box when using PoliteMail: This is usually an issue with your internet settings and what zone the PoliteMail server is assigne...
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Last Updated: 08/09/2023
in Upgrading Did you know that when you view an html-formatted message in Outlook (which most are since html supports rich and dynamic content), you’re actually viewing in Internet Explorer – even though you probably don’t have IE (at least as far as you kno...
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Clearing Your Cache If you're experiencing any unusual behavior or slow load times, try resetting your cache. If you're being directed to the old Knowledge Base site, reset your cache . Message size considerations Smaller messages send faster....
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Last Updated: 08/02/2023
in Getting Started You can skip this step if your in-house technicians will take care of it, but you can optionally give PoliteMail access to the Azure resource group so that PoliteMail technicians can create the needed resources for deployment. Navigate to your n...
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Your browser does not support HTML5 video. What is Social Advocacy? PoliteMail’s Social Advocacy Feature allows users to add a block of social media icons to messages composed in PoliteMail so recipients can share stories to their own personal...
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Word count is used to determine reading times, reading ease and grade level in the metrics grid. If using Open Visibility, word count also helps determine the estimated reading time displayed. For emails in multiple languages, the word count may...
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Entity Description: SentMessage captures the metric information on the message that was sent to recipients and displays the metrics in the PoliteMail -> Results -> Messages section. Properties Name Description Type Additiona...