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Created On: 07/25/2019
in Troubleshooting Images First, make sure you are using PoliteMail’s Add Image feature. This will place your images into your email as an HTML reference, instead of embedding them. If, despite using the PoliteMail > Add Image command, the images are still showing up a...
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Entity Description: Stage is defined as an area for individual contact information in the PoliteMail database. Stage includes other entities as Opt-In and Opt-Out information. Properties Name Description Type Additional Informati...
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Created On: 04/16/2020
in Troubleshooting Images You must have Outlook version 2016+ installed to embed images in appointments or meetings. If you have PoliteMail version 4.9 and above, you can use PoliteMail's Add Image feature to add images to your Outlook Calendar invites. ...
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Entity Description: SocialMediaLink is a tracked link that can be used in Social Media to track results (e.g. Twitter, Facebook, Google+, etc…). Properties Name Description Type Additional Information ID Int32 Activ...
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Entity Description: SocialMediaClick generates a tracked link that can be used in Social Media to track results (e.g. Twitter, Facebook, Google+, etc…). Properties Name Description Type Additional Information ID Int32 ...
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Entity Description: PoliteMail’s SmartAttachment enables email attachments to be tracked to know who is opening the email messages. SmartAttachment is inserted into the email as a link and the file is uploaded to the Content Library. Properties...
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This procedure only applies when sending via Outbox, or when adding the From Address from the Global Address book. It gives the user permission to send from that email address without tracking turned on. For sending via the PoliteMail Server, p...
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Created On: 07/15/2019
in Troubleshooting Images This usually happens if .jpg images were saved in CMYK format instead of RGB format. If you load the image into your image editing software and resave the image in RBG format, the Add Image command will work. Graphic images for email should be in w...
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Created On: 07/15/2019
in Troubleshooting Images As a best practice, its recommended to use PoliteMail's Add Image feature. However, if you paste images into your email, or use Outlook’s Insert picture command, Outlook will place the images into your email as file attachments. When you send to...
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PoliteMail provides a feature which enables analytics tools such as Google Analytics, Webtrends, or Adobe Analytics to measure your email traffic by campaign. Often, these visitors will arrive at your site because of a link within an email message ...